Junior Solutions Specialist

Method CRM is a company on a mission to transform how small businesses operate by providing them with control over their customer workflows. They are seeking a Junior Solutions Specialist who will implement, customize, and integrate Method CRM for customers, while also providing training and consulting services. Responsibilities Gather and document business requirements to better understand a customer’s business and scope of work Translate business requirements into designs, data models and technical requirements Scope, design, develop, test and refine customized Method CRM solutions Monitor and manage a project’s hour allocations, scope, and schedule to ensure they are delivered on-time and on-budget Be a trusted advisor to the customer, understanding the customer’s end-to-end business processes and areas for future growth Provide consistent feedback to the entire team on enhancements we can make to product development Skills Excellent organizational, presentation and communication skills with an engaging phone presence Ability to meet tight deadlines Must have a strong technical aptitude and ability to learn new software quickly Strong problem solving and critical thinking skills. You must be passionate about your ability to always find solutions to customers' needs Must be self-motivated, goal driven and possess the ability to multitask and prioritize Must have an entrepreneurial spirit, strong ethics and integrity along with the desire to exceed every expectation A team player with a positive attitude and a willingness to contribute to the overall team's success in a fast paced environment Post-secondary education in Business Technology Management, Computer Science, Computer Engineering, Software Engineering or equivalent training/experience Experience in CRM and SQL Bonus points if you are fluent in French or Spanish Benefits Flexible hybrid work model Collaborative and social team culture Growth-stage company experience Training Great downtown location Comprehensive health benefits Weekly lunch credit Company Overview Method is the #1 automation tool for QuickBooks and Xero users! Method’s mission is to empower small and mid-sized businesses to better understand their customers and automate their way to stress-free days. It was founded in 2010, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is