Junior Customer Success Manager

Remote Full-time
Appnext offers end-to-end discovery solutions covering all the touchpoints users have with their devices. Thanks to Appnext’s direct partnerships with top OEM brands and carriers, user engagement is achieved from the moment they personalize their device for the first time and throughout their daily mobile journey.
Appnext ‘Timeline’, a patented behavioral analytics technology, is uniquely capable of predicting the apps users are likely to need next. This innovative solution means app developers and marketers can seamlessly engage with users directly on their smartphones through personalized, contextual recommendations.
Established in 2012 and now with 12 offices globally, Appnext is the fastest-growing and largest independent mobile discovery platform in emerging markets.
As a Junior Customer Success Manager, you will play a key role in supporting our valued clients, which include medium and large advertisers as well as leading advertising agencies. In this position, you will be responsible for providing timely and accurate responses to client inquiries and assisting with issues related to integration, fraud prevention, budgeting, and media planning.
You will work closely with an experienced and collaborative Customer Success team that is committed to sharing knowledge and supporting your professional development.

Requirements

Experience in mobile marketing is a plus
Experience managing digital performance-based advertising campaigns
Analytical skills
Fluency in English - a must
Communication skills
Fast learning
BA - a must, preferably in Economics, Business Management or other similar fields
Ability to work in a fast-paced, deadline-driven environment
Highly committed and results-oriented
Moscow-based is a plus
Why would you love to be an Appnexter?
Our culture is what makes Appnext an extraordinary and rewarding place to work
A small and very friendly team in Russia
The opportunity to communicate with people all over the world and learn from them
Learning and development opportunities
Flexible working hours and flexible Remote Policy
Ability to work outside of Russia
Holidays are following the RU calendar
Join us if you enjoy challenges and thrive in a fast-paced environment!
Apply Now →

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