Junior Cloud/Infrastructure Engineer

OpeningfromIndia (Hybrid/On-Site)Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Junior Infrastructure & Cloud Engineer (2+ Years Experience)Responsibilities:Assist in maintaining the health and performance of Windows and Linux server infrastructure across AWS and Azure environments.Provide day-to-day support for client-managed systems and infrastructure.Monitor systems to identify and respond to issues or anomalies, escalating when necessary.Respond to incidents to ensure timely restoration of services, documenting actions in the ticketing system.Support routine tasks such as patching, system checks, backups, and log reviews.Contribute to change management by assisting with documentation, implementation steps, and rollback procedures.Participate in working sessions to understand and resolve recurring issues.Collaborate with senior engineers to learn and support automation for infrastructure provisioning and deployments.Gain exposure to various platforms including eCommerce, Content Management Systems, and data integration systems.Assist in maintaining infrastructure-as-code (IaC) templates using tools such as Terraform or CloudFormation under the guidance of senior engineers.Assist in setting up and managing monitoring and alerting tools (e.g., CloudWatch, Azure Monitor, Sumo Logic) to improve visibility and reduce response times.Participate in vulnerability scanning and remediation efforts to maintain system security and compliance.Work closely with development teams to resolve infrastructure-related issues.Contribute to monitoring and reporting improvements under guidance.Participate in a team on-call rotation for 24/7 support coverage.Preferred Skills:Foundational knowledge of cloud platforms such as AWS and/or Azure.Basic experience with
Linux and Windows system administration.Familiarity with
ITIL processes (incident, change, problem management) and ITSM ticketing tools is a plus.Good problem-solving skills and eagerness to learn and grow in cloud and infrastructure technologies.
Willingness to work in a team environment and provide support during off-hours as needed.
Develop the ability to query and analyse logs using CloudWatch Logs Insights to troubleshoot issues, identify patterns, and support incident response.
Willingness to continuously learn to enhance their technical skills

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