Jr. Applications Specialist

Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:NoneJob Family:IT Infrastructure and OperationsJob Qualifications:Skills:Applications Support, Enterprise Software as a Service (SaaS), Production SupportCertifications:NoneExperience:2 + years of related experienceUS Citizenship Required:NoJob Description:GDIT is seeking a motivated Jr. Applications Specialist to provide business process and technical support for business solutions used by functional departments across the organization. This role supports a portfolio of solutions delivered through both SaaS and on-premises deployment models, enhancing business productivity, and user satisfaction.The ideal candidate will support application, manage service requests, and collaborate with business stakeholders, vendors, and internal IT teams to resolve incidents and implement enhancements. You will help maintain application stability, support upgrades and releases, document processes, and contribute to continuous improvements.This position is well suited for early-career professionals looking to build hands-on experience with enterprise systems, business workflows, and IT service management practices in a dynamic environment.MEANINGFUL WORK AND PERSONAL IMPACTProvide Tier 1 and Tier 2 support for enterprise business applications (SaaS and on-prem)Assist with evaluating and resolving application requests, incidents, escalations, and user-reported issuesSupport integrations, data transfers, and business processingProvide support to Operation Leads for business applicationsIdentify and support continuous process improvement and AI adoptionSupport data analysis, engineering, and visualization support (e.g., Excel, SQL, Power BI, etc.)Coordinate with vendors and cross-functional teamsMaintain documentation and knowledge base articlesAssist with testing, deployments, and release activitiesAssessing, clarifying, and documenting business requirements and processesDeliver excellent customer service to business usersWHAT YOU'LL NEED TO SUCCEED:Bring your technology expertise and drive for innovation to GDIT. The Jr. Applications Support Engineer must have:Education: Bachelor's degree required2+ years of experience in application support, production support, or systems support rolesHands-on experience supporting SaaS applications and on-premises enterprise business applicationsUnderstanding of application architectures, including client/server and web-based systemsExperience with application integrations including secure FTP and APIsFamiliarity with SaaS platforms, cloud-hosted applications, and native cloud servicesStrong understanding of incident, problem, and change management processesAbility to work with business users, vendors, and internal technical teamsStrong documentation, communication, issue resolution, and customer service skillsExperience working in regulated or enterprise environmentsStrong organizational skills and attention to detailStrong written and verbal communication skills, with the ability to explain technical issues to non-technical stakeholdersAbility to participate in on-call rotations and provide after-hours support when requiredStrong problems solving skills and ability to work independently● Location: RemoteGDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do.● Growth: AI-powered career tool that identifies career steps and learning opportunities● Support: An internal mobility team focused on helping you achieve your career goals● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off● Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.The likely salary range for this position is $73,965 - $85,100. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:RemoteWork Location:Any Location / RemoteAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans