Join American Airlines as a Manager - Pilot Offering and Trading Support Group

Remote Full-time
Job Highlights:

Start Date: Immediate openings available
Compensation: Competitive salary of $26/hour
Location: Dallas, USA (with remote work options)
Company: American Airlines
Position: Manager - Pilot Offering and Trading Support Group


We are seeking a highly motivated and experienced Manager to lead our Pilot Offering and Trading Support Group. As a key member of our Flight Department, you will be responsible for ensuring a high-performing Support Group that provides exceptional service to our pilots. If you are a natural leader with a passion for aviation and customer service, we encourage you to apply for this exciting opportunity.

Job Description:
As a Manager - Pilot Offering and Trading Support Group, you will be responsible for hiring, training, leading, and developing a team of support specialists who provide assistance to pilots with questions about pilot scheduling applications. You will also be responsible for supporting the team's efforts in creating a positive work environment while delivering an enhanced customer experience for pilots.

Key Responsibilities:

Lead and develop a high-performing Support Group to provide exceptional service to pilots
Ensure all team members have in-depth knowledge of pilot offering and trading applications
Manage the team to provide cutting-edge pilots with remarkable offering and trading support through various online and in-person channels
Collaborate with cross-functional teams to drive improvements to pilot scheduling applications
Monitor and evaluate performance to make improvements or take corrective action


Requirements:

Bachelor's degree in a relevant field
3+ years of experience leading others
Past pilot scheduling or planning experience
Strong analytical and problem-solving skills
Ability to work independently and collaboratively
Excellent communication and customer service skills


What We Offer:

Competitive salary of $26/hour
Comprehensive health benefits (medical, dental, vision, and prescription)
401(k) program with company match
Wellness programs and employee assistance
Opportunities for career growth and development
Discounts on hotels, cars, cruises, and more


Join Our Team:
American Airlines is committed to creating a diverse and inclusive workplace where everyone can thrive. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated individual who is passionate about aviation and customer service, we encourage you to apply for this exciting opportunity.

Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

Apply Now

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