Job Title: Manager, Design Services - Remote Opportunity
Job Description:
We are seeking an innovative and driven leader to join our team as a Manager, Design Services. In this role, you will lead a team of virtual design sales experts who work with clients to create a home they love, tailored to their unique budget, style, and space. As a key member of our team, you will drive sales, customer satisfaction, and revenue growth while fostering a culture of excellence and collaboration.
Key Responsibilities:
Lead, motivate, and develop a team of virtual design sales experts to meet or exceed sales, customer satisfaction, and revenue targets
Provide expert guidance on interior design processes, including evaluating moodboards, customizations, and negotiations with providers
Own and improve design team structure, processes, and tooling to ensure success
Respond to escalated customer requests, inquiries, or complaints in a professional and courteous manner
Collaborate with senior leadership and HR to address and resolve employee issues
Establish new workflows, pilot new software/tools, and build agile processes from scratch
Build strong relationships with our supplier and cross-functional partners
Partner with the Design Services business and strategy team to manage team effectiveness and quality
Requirements:
Bachelor's degree in Interior Design or a related field
3+ years of sales experience (ideally in a design-related environment)
3+ years of previous management experience
Experience with Salesforce and design tools (AutoCad/Revit/other) is preferred
Proven ability to manage and motivate a virtual distributed team
Passion for exceptional customer care and a drive to exceed sales targets
Strong organizational, self-motivation, communication, and relationship management skills
What We Offer:
Competitive salary: $27/hour
Opportunity to work with a leading e-commerce company
Collaborative and dynamic work environment
Professional development and growth opportunities
Dedicated private workspace with provided computer equipment
Support for employees with disabilities
How to Apply:
If you are a motivated and innovative leader looking for a new challenge, please apply today. We can't wait to hear from you!
Apply Now
Apply Now
Apply Now
We are seeking an innovative and driven leader to join our team as a Manager, Design Services. In this role, you will lead a team of virtual design sales experts who work with clients to create a home they love, tailored to their unique budget, style, and space. As a key member of our team, you will drive sales, customer satisfaction, and revenue growth while fostering a culture of excellence and collaboration.
Key Responsibilities:
Lead, motivate, and develop a team of virtual design sales experts to meet or exceed sales, customer satisfaction, and revenue targets
Provide expert guidance on interior design processes, including evaluating moodboards, customizations, and negotiations with providers
Own and improve design team structure, processes, and tooling to ensure success
Respond to escalated customer requests, inquiries, or complaints in a professional and courteous manner
Collaborate with senior leadership and HR to address and resolve employee issues
Establish new workflows, pilot new software/tools, and build agile processes from scratch
Build strong relationships with our supplier and cross-functional partners
Partner with the Design Services business and strategy team to manage team effectiveness and quality
Requirements:
Bachelor's degree in Interior Design or a related field
3+ years of sales experience (ideally in a design-related environment)
3+ years of previous management experience
Experience with Salesforce and design tools (AutoCad/Revit/other) is preferred
Proven ability to manage and motivate a virtual distributed team
Passion for exceptional customer care and a drive to exceed sales targets
Strong organizational, self-motivation, communication, and relationship management skills
What We Offer:
Competitive salary: $27/hour
Opportunity to work with a leading e-commerce company
Collaborative and dynamic work environment
Professional development and growth opportunities
Dedicated private workspace with provided computer equipment
Support for employees with disabilities
How to Apply:
If you are a motivated and innovative leader looking for a new challenge, please apply today. We can't wait to hear from you!
Apply Now
Apply Now
Apply Now