Job Title:** Customer Experience Coordinator – Driving Exceptional Service at careerzynith
**Job Description:**
Join the careerzynith Team: Where Every Day is a New Opportunity to Discover Different
At careerzynith, we're not just a retailer – we're a community of passionate individuals who thrive on the thrill of the find. With over 1,000 stores across the country, we offer an exciting and ever-changing environment that's perfect for those who crave new challenges and opportunities to grow. As a Customer Experience Coordinator at careerzynith, you'll play a vital role in promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.
About careerzynith
careerzynith is a leading off-price retailer that offers an unparalleled shopping experience. Our stores are filled with a wide range of products, from designer brands to statement jewelry, all at unbeatable prices. But it's not just about the products – it's about the people who make careerzynith what it is. We're a team of passionate individuals who are dedicated to providing an exceptional customer experience, every day.
Key Responsibilities:
As a Customer Experience Coordinator at careerzynith, you'll be responsible for:
Creating a positive internal and external customer experience by promoting a culture of honesty and integrity, maintaining confidentiality, and leading by example
Training and mentoring Associates on front-end principles, including personalizing the customer experience and promoting loyalty programs
Assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates
Addressing customer concerns and issues promptly, ensuring a positive customer experience
Ensuring Associates execute tasks and activities according to store plan, prioritizing as needed
Communicating accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates
Providing and accepting recognition and constructive feedback
Partnering with Management on Associate training needs to increase effectiveness
Ensuring adherence to all labor laws, policies, and procedures
Promoting credit and loyalty programs
Supporting and participating in store shrink reduction goals and programs
Promoting safety awareness and maintaining a safe environment
Other duties as assigned
Essential Qualifications:
To be successful as a Customer Experience Coordinator at careerzynith, you'll need:
Availability to work a flexible schedule, including nights and weekends
A strong understanding of merchandising techniques
The ability to multi-task and prioritize tasks effectively
Strong communication and organizational skills, with attention to detail
The ability to respond appropriately to changes in direction or unexpected situations
Team player skills, working effectively with peers and supervisors
The ability to train others
1 year of retail experience and 6 months of leadership experience
Preferred Qualifications:
While not required, the following qualifications are highly desirable:
Experience in a leadership role, with a proven track record of success
Knowledge of loyalty programs and credit card promotions
Experience with POS systems and inventory management
Strong analytical and problem-solving skills
Career Growth Opportunities and Learning Benefits:
As a Customer Experience Coordinator at careerzynith, you'll have access to a range of career growth opportunities and learning benefits, including:
Regular training and development programs to help you grow in your role
Opportunities for advancement to leadership roles within the company
Access to a range of benefits, including health insurance, 401(k) matching, and paid time off
The opportunity to work with a dynamic and supportive team
Work Environment and Company Culture:
As a Customer Experience Coordinator at careerzynith, you'll work in a fast-paced and dynamic environment that's perfect for those who thrive on change. Our stores are filled with a wide range of products, and our teams are passionate about providing an exceptional customer experience. We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all.
Compensation, Perks, and Benefits:
As a Customer Experience Coordinator at careerzynith, you'll receive a competitive salary, plus a range of benefits and perks, including:
A starting pay range of $16.00 to $16.50 per hour
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance
How to Apply:
If you're a motivated and enthusiastic individual who is passionate about providing an exceptional customer experience, we want to hear from you! Apply now to become a Customer Experience Coordinator at careerzynith and join a team of passionate individuals who are dedicated to making a difference in the lives of our customers.
Apply Now!
Apply for this job
Join the careerzynith Team: Where Every Day is a New Opportunity to Discover Different
At careerzynith, we're not just a retailer – we're a community of passionate individuals who thrive on the thrill of the find. With over 1,000 stores across the country, we offer an exciting and ever-changing environment that's perfect for those who crave new challenges and opportunities to grow. As a Customer Experience Coordinator at careerzynith, you'll play a vital role in promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.
About careerzynith
careerzynith is a leading off-price retailer that offers an unparalleled shopping experience. Our stores are filled with a wide range of products, from designer brands to statement jewelry, all at unbeatable prices. But it's not just about the products – it's about the people who make careerzynith what it is. We're a team of passionate individuals who are dedicated to providing an exceptional customer experience, every day.
Key Responsibilities:
As a Customer Experience Coordinator at careerzynith, you'll be responsible for:
Creating a positive internal and external customer experience by promoting a culture of honesty and integrity, maintaining confidentiality, and leading by example
Training and mentoring Associates on front-end principles, including personalizing the customer experience and promoting loyalty programs
Assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates
Addressing customer concerns and issues promptly, ensuring a positive customer experience
Ensuring Associates execute tasks and activities according to store plan, prioritizing as needed
Communicating accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates
Providing and accepting recognition and constructive feedback
Partnering with Management on Associate training needs to increase effectiveness
Ensuring adherence to all labor laws, policies, and procedures
Promoting credit and loyalty programs
Supporting and participating in store shrink reduction goals and programs
Promoting safety awareness and maintaining a safe environment
Other duties as assigned
Essential Qualifications:
To be successful as a Customer Experience Coordinator at careerzynith, you'll need:
Availability to work a flexible schedule, including nights and weekends
A strong understanding of merchandising techniques
The ability to multi-task and prioritize tasks effectively
Strong communication and organizational skills, with attention to detail
The ability to respond appropriately to changes in direction or unexpected situations
Team player skills, working effectively with peers and supervisors
The ability to train others
1 year of retail experience and 6 months of leadership experience
Preferred Qualifications:
While not required, the following qualifications are highly desirable:
Experience in a leadership role, with a proven track record of success
Knowledge of loyalty programs and credit card promotions
Experience with POS systems and inventory management
Strong analytical and problem-solving skills
Career Growth Opportunities and Learning Benefits:
As a Customer Experience Coordinator at careerzynith, you'll have access to a range of career growth opportunities and learning benefits, including:
Regular training and development programs to help you grow in your role
Opportunities for advancement to leadership roles within the company
Access to a range of benefits, including health insurance, 401(k) matching, and paid time off
The opportunity to work with a dynamic and supportive team
Work Environment and Company Culture:
As a Customer Experience Coordinator at careerzynith, you'll work in a fast-paced and dynamic environment that's perfect for those who thrive on change. Our stores are filled with a wide range of products, and our teams are passionate about providing an exceptional customer experience. We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all.
Compensation, Perks, and Benefits:
As a Customer Experience Coordinator at careerzynith, you'll receive a competitive salary, plus a range of benefits and perks, including:
A starting pay range of $16.00 to $16.50 per hour
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance
How to Apply:
If you're a motivated and enthusiastic individual who is passionate about providing an exceptional customer experience, we want to hear from you! Apply now to become a Customer Experience Coordinator at careerzynith and join a team of passionate individuals who are dedicated to making a difference in the lives of our customers.
Apply Now!
Apply for this job