Itinerary Coordination Specialist

Remote Full-time
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Summary

We are expanding our virtual travel services team and are currently seeking organized, client-focused individuals to join us as Itinerary Coordination Specialists. In this remote role, you'll help travelers manage trip details, oversee itinerary organization, and assist with reservation coordination to help create a smooth and well-prepared travel experience.

This role is ideal for individuals who enjoy communication, organization, and supporting clients in a flexible work-from-home environment. Whether you're experienced in customer support, administration, hospitality, or looking to build new skills, comprehensive training and ongoing support are included.

Core Responsibilities

Work with clients to review vacation preferences, schedules, and travel requests

Assist with coordinating hotels, flights, cruises, transportation, tours, and activities

Research travel availability and compare options using approved supplier platforms and booking systems

Organize itinerary schedules, confirmations, and reservation records

Provide responsive assistance through phone, email, and online messaging channels

Support booking modifications, travel updates, and follow-up communication as needed

Maintain accurate client profiles and organized planning documentation within internal systems

Stay updated on destination news, supplier promotions, and travel industry updates

Attend virtual onboarding sessions, workshops, and ongoing training programs

Qualifications

Strong written and verbal communication skills

Excellent organizational and multitasking abilities

Comfortable working independently in a remote setting

Familiarity with email platforms, online tools, and basic computer systems

Reliable internet access and professional communication habits

Positive attitude with willingness to learn and adapt

Must be at least 18 years old

Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Provide

Fully remote work opportunity

Flexible scheduling availability

Structured onboarding and guided training resources

Continued mentorship and professional development opportunities

Access to supplier partnerships, travel systems, and booking tools

Eligibility for travel-related perks, discounts, and incentive programs

Career advancement opportunities within an expanding remote team



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