Itinerary Coordination Specialist

Remote Full-time
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About This Position

Our remote travel coordination department is continuing to grow, and we are looking for dependable, detail-oriented individuals to join our team as Itinerary Coordination Specialists. In this position, you'll assist travelers with organizing trip plans, managing reservation details, and helping ensure all travel arrangements are prepared accurately from beginning to end.

This opportunity is ideal for individuals who enjoy assisting others, handling multiple tasks, and working independently in a flexible remote environment. Full onboarding, training, and ongoing mentorship are provided for all team members, including those new to the travel industry.

Responsibilities

Assist clients with vacation planning requests, travel schedules, and destination preferences

Coordinate travel arrangements such as accommodations, cruises, flights, transportation, tours, and activities

Review pricing, availability, and package options through approved supplier and booking systems

Help maintain organized itineraries, confirmations, and reservation updates

Communicate professionally through email, phone, and digital messaging platforms

Support clients with itinerary revisions, booking adjustments, and follow-up requests

Maintain detailed client records and accurate documentation within internal systems

Stay informed on supplier promotions, travel announcements, and destination information

Participate in remote onboarding sessions, training workshops, and development meetings

Preferred Qualifications

Strong communication and customer support abilities

Excellent attention to detail and organizational skills

Ability to multitask and manage responsibilities in a remote work setting

Comfortable using online platforms, email systems, and basic computer applications

Reliable internet connection and professional communication habits

Positive attitude and willingness to develop new skills

Interest in hospitality, coordination, administration, or travel-related support roles

Must be at least 18 years of age

Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Offer

Fully remote work structure

Flexible scheduling options

Guided onboarding and training support

Ongoing mentorship and professional growth resources

Access to supplier platforms, booking systems, and travel tools

Eligibility for travel-related discounts, incentives, and recognition opportunities



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