IT Technician I
TechTastic is a company that provides IT support for small-to-mid-size business clients across various industries. They are seeking an IT Technician I who will provide front-line IT support, perform onsite installations, and assist with supporting the IT infrastructure of client environments. Responsibilities Provide Tier 1 technical support for end users via phone, email, and in-person Troubleshoot and resolve issues related to workstations, servers, networking, and peripherals Perform onsite installations of computers, servers, networking equipment, and structured cabling Track issue resolution in ticketing system Document work performed, configurations, and resolutions accurately Provision and manage users in Active Directory / Entra ID and Microsoft 365 Assist with backup configuration, monitoring, and restore testing Escalate complex issues appropriately while exercising sound independent judgment Skills 0–2 years of hands‑on IT experience or equivalent practical training Associate degree in IT or equivalent professional experience Relevant certifications (CompTIA A+, Network+, Microsoft certifications) are a plus Benefits Health insurance Dental Insurance Vision Insurance Paid holidays and paid birthday 2–4 weeks PTO based on tenure Certifications paid upon successful completion and with managerial pre-approval Company Overview Techtastic is an IT services company. It was founded in 2010, and is headquartered in Stateline, Nevada, USA, with a workforce of 2-10 employees. Its website is