IT Systems & Email Infrastructure Consultant

Remote Full-time
We partner with 100+ U.S. hospitals and clinics to facilitate access to clinical research studies with leading pharmaceutical and life sciences companies. We are seeking an experienced IT Systems & Email Infrastructure Consultant to manage and optimize our B2B email infrastructure, and Microsoft 365 environment.

This role is ideal for a hands-on consultant who can bridge IT systems, email deliverability, and marketing technology. This is a long-term consulting partnership opportunity.

Key Responsibilities

Microsoft 365 & IT Systems Administration

- Administer Microsoft 365 (O365), including:

- Exchange Online (mail flow rules, spam filtering, security policies)

- Microsoft Teams, SharePoint, and OneDrive

- Azure Active Directory (Entra ID) users, roles, and security

- Support internal users with IT operations, documentation, and best practices

CRM, Data & B2B Marketing Automation

- Administer and optimize Salesforce Enterprise and integrated marketing platforms to support B2B outreach, lead generation, and revenue growth

- Own end-to-end lead management, campaign tracking, automation, reporting, and performance optimization

- Build, manage, and refine automated email sequences, workflows, and campaign logic using Apollo.io

- Monitor and improve email deliverability, sender reputation, domain health, and inbox placement

- Configure and maintain email authentication and compliance (SPF, DKIM, DMARC, CAN-SPAM)

- Perform data hygiene, enrichment, segmentation, deduplication, and survey data analysis (Alchemer)

- Analyze engagement and campaign metrics to improve open rates, response rates, and conversion performance

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