IT SUPPORT TECHNICIAN - ONSITE
Job title: IT SUPPORT TECHNICIAN - ONSITE in Lafayette, IN at A.C.Coy
Company: A.C.Coy
Job description: OverviewLocation: Lafayette, IN - Onsite M - FJob Type: Contract to HireWork Authorization: No SponsorshipThe A.C.Coy company has an immediate need for an IT Support Technician. Ideal candidates must have 2+ years of IT support experience.Responsibilities
Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones)
Manage the inventory of IT assets for the site(s)
Provide IT / OT deskside support to all employees at the client facility
Provide White Glove IT services to all company executives
Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications
Communicate with employees vis face to face, over the phone, remote access, Teams and in writing
Comfortable working in areas that are not climate controlled
80% office environment, 20% manufacturing environment (All safety equipment provided by client)
Support 500 internal users on a 4 person team
QualificationsEducation:
Bachelor's degree - Preferred
Experience:
IT Support experience (deskside, phone, white glove) - 2+ years
Ticketing system experience (ServiceNow, Jira, Remedy, etc.) - 2+ years
Printer, mobile device, network, operating system (Windows 10/11) - 2+ years
IT asset inventory management - 2+ years
Experience working in a manufacturing facility - Preferred
Expected salary:
Location: Lafayette, IN
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Company: A.C.Coy
Job description: OverviewLocation: Lafayette, IN - Onsite M - FJob Type: Contract to HireWork Authorization: No SponsorshipThe A.C.Coy company has an immediate need for an IT Support Technician. Ideal candidates must have 2+ years of IT support experience.Responsibilities
Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones)
Manage the inventory of IT assets for the site(s)
Provide IT / OT deskside support to all employees at the client facility
Provide White Glove IT services to all company executives
Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications
Communicate with employees vis face to face, over the phone, remote access, Teams and in writing
Comfortable working in areas that are not climate controlled
80% office environment, 20% manufacturing environment (All safety equipment provided by client)
Support 500 internal users on a 4 person team
QualificationsEducation:
Bachelor's degree - Preferred
Experience:
IT Support experience (deskside, phone, white glove) - 2+ years
Ticketing system experience (ServiceNow, Jira, Remedy, etc.) - 2+ years
Printer, mobile device, network, operating system (Windows 10/11) - 2+ years
IT asset inventory management - 2+ years
Experience working in a manufacturing facility - Preferred
Expected salary:
Location: Lafayette, IN
Apply for the job now!
Apply Now