IT Support Engineer
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.Job Description:Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problemsDeployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)Windows OS, AD, Office 365, Intune configuration and administration, patching & file server managementMaintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needsIT asset management and other adhoc duties as assignedKnowledge of ITSM or ITIL will be an added advantageJob Requirements:Good knowledge of Windows OS, AD, Office 3652-3 years of relevant working experience, preferably from SI environmentStrong problem solving skills and positive attitudeGood coordination and communication skills with internal and external customersAble to work independently with minimum supervisionExcellent customer management skillsEntry level candidates are welcomed to applyPreferably with ITIL Certification.
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