IT Operational Service Readiness Analyst (Remote)

Remote Full-time
Employer Industry: Healthcare IT Services

Why Consider This Job Opportunity...
• Salary up to $187,473
• Comprehensive benefits package including various incentive programs and 401k contributions
• Opportunity for career advancement and growth within the organization
• Engage in impactful projects that enhance IT operational service readiness
• Collaborative work environment focused on continuous improvement and best practices
• Supportive company culture that values employee education and professional development

What To Expect (Job Responsibilities)
• Install, tune, upgrade, troubleshoot, and maintain all relevant computer systems and applications
• Develop and implement techniques to prevent system problems and conduct impact assessments
• Automate installation and configuration of applications in various environments
• Evaluate new systems through in-depth testing and research to support recommendations
• Introduce relevant best practices and contribute to the enhancement of the IT operational service readiness framework

What Is Required (Qualifications)
• Bachelor's Degree in Information Technology or Computer Science, or 4 additional years of relevant work experience
• Minimum of 5 years of experience in software, hardware, and/or systems engineering
• ITIL Foundations v3 certification within 180 days preferred
• Proficient in Microsoft Office applications
• Excellent written and verbal communication skills with a focus on customer service

How To Stand Out (Preferred Qualifications)
• Experience with programming languages and web-based technologies
• Knowledge of project management methodologies and change management best practices
• Previous involvement in IT operational service readiness initiatives
• Ability to collaborate effectively across teams to solve technical problems
• Participation in professional societies or continuous education workshops

#HealthcareIT #ProjectManagement #CareerOpportunity #CompetitivePay #ProfessionalDevelopment

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