IT Help Desk Specialist and Invoice Administrator

Comfort Windows is seeking an IT Help Desk Specialist and Invoice Administrator to join their team. In this hybrid role, you will ensure efficient technology operations while managing invoicing and billing processes.ResponsibilitiesAssist with IT support tasks, helping with basic hardware, software, and network issuesHelp set up systems, perform simple upgrades, and support routine maintenanceSupport invoicing and billing processes, including preparing and sending invoices, tracking payments, and flagging discrepanciesKeep accurate records of IT and financial activitiesWork with team members across departments to support technology needs and ensure billing is accurateLook for ways to make IT and billing tasks more efficientHelp introduce new tools or systems that make day-to-day processes easierSkillsSome experience or coursework in IT support, technical troubleshooting, or a related fieldBasic familiarity with invoicing, accounts receivable, or financial record-keepingStrong attention to detail and good organizational habitsAbility to handle multiple tasks and priorities with focus and reliabilityClear communication skills, both written and verbalComfortable using common software programs such as Microsoft Office, accounting or invoicing tools, and basic network applicationsCompany OverviewComfort Windows is a Window installation service operating from multiple locations in New York. It was founded in 1979, and is headquartered in Syracuse, New York, USA, with a workforce of 201-500 employees. Its website is http://comfortwindows.com.



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