IT Business Systems Analyst

Remote Full-time
IT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting. Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The IT Business Systems Analyst possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team. Assigned to complex projects, systems or initiatives.

What You Will Be Doing
Provides functional and technical support/expertise during development, implementation, testing of complex projects
Produces detailed functional requirements and/or user stories, including non-functional requirements
Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
Responsible for facilitating business requirements gathering and determining technical impacts
Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
Assumes the role of product owner as necessary
Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain

What We Require
3+ years related work experience in Application development, testing, and/or business/systems analysis role

High school diploma or GED

Thorough knowledge of Information Technology fields and computer systems

Proficient in requirements gathering methodologies and the SDLC

Understanding of typical architecture standards and ability to apply them in their design work

Ability to communicate technical information clearly and articulately

Ability to adapt to a rapidly changing environment

High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.

Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system

Experience in applying research methodology to business solutions.

Knowledge of systems development concepts and methods

Experience with business requirements and business process analysis to ensure IT solutions meet the business needs

Experience managing multiple priorities

Industry knowledge in related business area


What We Prefer

Experience using Agile methodology Health care industry related experience

General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

What We Offer

As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

Medical, dental, vision, life and global travel health insurance
Income protection benefits: life insurance, short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan including employer match
Paid time off, volunteer time off, 10 holidays and 2 well-being days
Additional voluntary benefits available; and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Typical Annualized Offer/Hiring Range: $77,600 - $97,000

Annualized Salary Range: $77,600 - $126,100

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

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