IT Business Systems Analyst
Maricopa County is seeking an IT Business Systems Analyst to join their Data Integrity and Analytics Department. The role involves acting as a liaison between management, users, and technical professionals, querying data from court databases, creating reports, and recommending business process improvements. Responsibilities Coordinates, meets, and collaborates with management and system users to understand and evaluate judicial or business processes Gathers requirements for functionality and analyzes the impact of proposed changes to databases and reports Reviews and interprets other developers’ SQL code for quality assurance Uses SSMS and SSRS to query data from Judicial Branch case management systems Develops reports that are used for data quality, routine statistics, ad hoc projects and research Independently conducts business process analysis and needs assessments and provides corresponding recommendations for process and/or system changes Troubleshoots problems as liaison with other departments, divisions, and organizations and recommends solutions Analyzes the feasibility of and develops requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users Works closely with Business Systems Analyst Sr/Ld to develop, test, and implement solutions or system modifications as needed Gathers and formats information to create or edit reports for management through the use of data analytics and business intelligence software (such as SQL, Power BI, Python, etc.) Creates project diagrams, flowcharts, and written specifications Participates in or provides end-user training Interprets and translates functional technical terms to make them understandable to end-users Provides technical assistance to system users Writes user stories with guidance from subject matter experts and developers Creates and maintains documentation for projects and business systems Skills Bachelor's degree in Criminology, Public Administration, Computer Science, or an IT or Social Science related field One (1) year of professional experience identifying, developing, and recommending business processes or system improvements One (1) year of professional experience working with data and creating reports from data sets An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis Experience with Microsoft reporting tools such as SSMS, SSRS, and Power BI Experience with SQL and other languages commonly used in data analytics, such as Python or R Experience working with complex relational databases Experience improving business processes through automation Benefits Generous paid time off Paid sick leave 10 paid holidays Affordable medical, dental, and vision insurance Coverage by one of several State-sponsored retirement pension plans Employee assistance program Wellness incentives Option of life insurance Disability A group legal plan Pet insurance Loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program Company Overview Maricopa County is a regulatory agency whose goal is to ensure federal clean air standards are achieved and maintained. It was founded in 1871, and is headquartered in Phoenix, Arizona, USA, with a workforce of 10001+ employees. Its website is