Invoice Specialist I

Remote Full-time
Job Title: Invoicing Specialist I

Reports To: Billing Manager, Senior

Department: Operations - Submeter Billing

Location: US - Remote



Job Overview:

The Invoicing Specialist I is responsible for assisting the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems.



Duties and Responsibilities:

Compute and perform quality control on invoices

Learn and apply business rules for identifying and resolving data quality issues

Communicate and coordinate with other teams and departments within the company

Accurately input and analyze customer, financial and technical data into computer systems in a timely manner

Transform data into required formats (Excel and company software)

Provide professional and courteous support and service for all staff, clients, potential clients, subcontractors, and other various parties via email and phone

Track stage of assignments in Monday.com

Communicate with other staff members regarding availability to perform additional tasks

Provide training assistance to entry-level team members

Assist with the coordination and prioritization of assignments for Invoice Support Specialist / entry-level Invoice Specialists

Participate in company / team meetings and frequently lead team meetings

Assist senior staff with projects and tasks

Assist with efforts to streamline processes

Provide courteous and helpful direction for clients and tenants to the party that they need to speak with

Perform other related duties as assigned by management



Qualifications:

Associate degree or equivalent from a two-year college or technical school, or 1-2 years’ related experience and/or training, or equivalent combination of education and experience

Computer skills required: Strong general computer skills, Microsoft Office, etc.

High level of proficiency in Microsoft Excel

Strong math skills

Deductive reasoning skills

Capacity to absorb large amounts of technical knowledge

Affinity for collaborating thoughtfully with a team

Intelligence, curiosity, diligence, integrity

Excellent communication skills - written, verbal, presentation and listening

Commitment to both personal and team excellence, as shown by a pattern of achievement

Excellent organizational and analytical skills with a high level of attention to detail



Estimated Salary Range: $25-28.85 / hour

The salary range listed is our best estimate based on the role's requirements and market conditions. The final offer may be higher or lower depending on the candidate's experience and qualifications.

In addition, full-time employees are eligible to participate in a comprehensive benefits program that includes medical, dental, and vision insurance; flexible spending accounts (FSA); life insurance; accidental death and dismemberment (AD&D) insurance; long-term disability (LTD) coverage; paid time off (PTO); and a 401(k) retirement savings plan.



Genea participates in E-Verify to confirm the employment eligibility of all new hires working in the United States. For more information about E-Verify, please visit the E-Verify website.

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