Investor Reporting Analyst II

KeyBank is a financial services company seeking an Investor Reporting Analyst II. The role involves accurate reporting and remitting for assigned contracts, monitoring fund movements, reconciling accounts, and ensuring compliance with servicing agreements while interacting with various internal and external parties.ResponsibilitiesMonitor movement of funds to correct PI/TI accounts and process remittance of principal, interest, and other funds due to investorsTimely and accurately reconcile custodial bank accounts and clear outstanding itemsUtilize current data reporting systems (e.g., RECWEB) effectivelyGather, validate, and deliver monthly files and reports to trustees or investors per contractual obligationsCalculate and validate fees and critical amounts for monthly reportingEnsure accurate balances using loan servicing and image systemsInterpret servicing agreements to determine portfolio reporting and remittance requirementsInteract with internal departments and external parties regarding remittance and payment classificationsReconcile and monitor advance levels to minimize riskReview and recommend new contract setup informationAssist Loan Accounting with cash variance investigationsEnsure accuracy of servicing fees, delinquency reports, and special servicing codingCommunicate with investors and draft responses to inquiriesCoordinate work activities with Loan Servicing and Corporate AccountingParticipate in team development and community involvementWork in-person to collaborate effectively with colleagues and ensure seamless operationsPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and KeySkillsEquivalent experience1+ years experience in commercial mortgage loan servicing, accounting, or loan operationsTimely and accurate reconciliation of custodial bank accounts to ensure compliance and minimize riskPreparation and delivery of monthly reports and remittances in accordance with servicing agreementsAnalysis of complex agreements to determine reporting and remittance obligationsTracking and validating fund movements, including principal, interest, and escrow paymentsInterpretation of financial data and loan performance metrics to support decision-makingProficiency in systems like RECWEB and Strategy for data validation and reportingUse of Excel for calculations, reconciliations, and ad-hoc reportingClear and professional interaction with internal teams, investors, and external stakeholdersProactive identification and resolution of discrepancies to reduce financial and operational riskEffective coordination with departments such as Loan Servicing, Accounting, and Asset ManagementCommitment to delivering responsive, high-quality service to internal and external clientsEvaluation and recommendation of new contract setup information for accuracy and completenessSupport for resolving cash variances and ensuring accurate financial reportingVerification of servicing fees, delinquency reports, and special servicing codesAbility to make sound, data-driven decisions and escalate issues appropriatelyBachelor's Degree in Accounting or FinanceCompany OverviewAt KeyBank we’ve made a promise to our clients that they will always have a champion in us. It was founded in 1849, and is headquartered in Cleveland , Ohio, US, with a workforce of 10001+ employees. Its website is https://www.key.com.



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