International Case Manager
About Us:
We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote Bilingual Case Manager (English and Spanish) to join their team. This position is open exclusively to international candidates with prior personal injury experience.
Responsibilities:
ā¢ Manage a caseload of personal injury matters from intake through resolution.
ā¢ Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case.
ā¢ Coordinate and monitor medical treatment, records requests, and billing documentation.
ā¢ Work closely with attorneys to support case strategy, preparation, and progression.
ā¢ Draft and review correspondence, case summaries, and other legal-related documents.
ā¢ Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner.
ā¢ Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters.
ā¢ Maintain organized and up-to-date case files within the firm's case management system.
ā¢ Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed.
ā¢ Provide administrative support as necessary to ensure smooth case flow.
Requirements:
ā¢ Must be located outside of the United States (international candidates only).
ā¢ Fluent in both English and Spanish (written and verbal).
ā¢ Previous experience as a Case Manager within a personal injury law firm required.
ā¢ Strong understanding of personal injury case flow, treatment coordination, and settlement processes.
ā¢ Excellent written and verbal communication skills.
ā¢ Highly organized with strong attention to detail.
ā¢ Ability to manage multiple cases and deadlines in a fast-paced environment.
ā¢ Proficiency with Microsoft Office, Google Workspace, and case management software.
ā¢ Reliable internet connection and ability to work remotely full-time.
Work Schedule:
ā¢ Full-time position.
ā¢ Must be able to work U.S. business hours (Mountain Standard Time).
What We Offer:
ā¢ Fully remote opportunity.
ā¢ Long-term placement with a U.S.-based personal injury law firm.
ā¢ Supportive team environment.
ā¢ Opportunity for professional growth and advancement.
ā¢ Competitive compensation based on experience.
We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote Bilingual Case Manager (English and Spanish) to join their team. This position is open exclusively to international candidates with prior personal injury experience.
Responsibilities:
ā¢ Manage a caseload of personal injury matters from intake through resolution.
ā¢ Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case.
ā¢ Coordinate and monitor medical treatment, records requests, and billing documentation.
ā¢ Work closely with attorneys to support case strategy, preparation, and progression.
ā¢ Draft and review correspondence, case summaries, and other legal-related documents.
ā¢ Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner.
ā¢ Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters.
ā¢ Maintain organized and up-to-date case files within the firm's case management system.
ā¢ Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed.
ā¢ Provide administrative support as necessary to ensure smooth case flow.
Requirements:
ā¢ Must be located outside of the United States (international candidates only).
ā¢ Fluent in both English and Spanish (written and verbal).
ā¢ Previous experience as a Case Manager within a personal injury law firm required.
ā¢ Strong understanding of personal injury case flow, treatment coordination, and settlement processes.
ā¢ Excellent written and verbal communication skills.
ā¢ Highly organized with strong attention to detail.
ā¢ Ability to manage multiple cases and deadlines in a fast-paced environment.
ā¢ Proficiency with Microsoft Office, Google Workspace, and case management software.
ā¢ Reliable internet connection and ability to work remotely full-time.
Work Schedule:
ā¢ Full-time position.
ā¢ Must be able to work U.S. business hours (Mountain Standard Time).
What We Offer:
ā¢ Fully remote opportunity.
ā¢ Long-term placement with a U.S.-based personal injury law firm.
ā¢ Supportive team environment.
ā¢ Opportunity for professional growth and advancement.
ā¢ Competitive compensation based on experience.