Integration & Automation Engineer
Business Area: IT Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. The Integration & Automation Engineer will work with the Cloudera Enterprise Technology team on maintaining and delivering automations, focusing on adopting Agentic Automation principles and transforming rule-based bots into AI-powered solutions. The primary responsibilities of this role will be to review agentic automation tools and AI solutions to modernize the automation landscape in Cloudera, support existing automations, design, develop and implement Agentic/RPA solutions for systems like Salesforce, NetSuite, Concur, OpenAir, Learn Upon. The individual will work closely with Business and IT users in gathering requirements, testing automations and assessing impact on other integrations or processes. Part of the role will involve maintaining the RPA virtual environment, control room schedule and bot pools. The candidate needs to have hands-on RPA and Agentic Automation development experience, a track record of delivering AI-powered solutions, and be able to hit the ground running with the existing process documentation. The job requires familiarity with both User Interface and backend/API automations. As a Integration & Automation Engineer you will : Monitor and solve any production support RPA issues. Update RPA code to fix bugs or adjust code to process changes. Restart bots for schedule failures, track any platform issues with the vendor Maintenance of RPA environment: Virtual Machines refresh, upgrade tests in AA Sandbox environment, code enhancements with latest package versions Track RPA Jiras for new requests and issues, prioritize and solve open tickets For new automation ideas, gather business requirements on use cases and translate them into functional and technical specifications Design, develop, and implement solutions using Automation Anywhere A360 or alternative tool to streamline processes and maximize efficiency, incorporating Agentic Automation and AI/ML capabilities where applicable Existing automations code enhancements: transformation of existing rule-based bots to incorporate AI-powered decision-making and intelligence Collaborate with on development best practices and code review Manage end to end SDLC encompassing process analysis, design, development, system test, UAT and implementation and post production bug fixes embracing an AI first, everything as code methodology. We are excited if you have (Required Experience): Development Experience with RPA tool, preferably Automation Anywhere A360 Familiar with User Interface, API and scripting automations techniques Bachelor/master’s in computer science or Associate Degree Experience developing automations with ERP/CRM applications such as NetSuite, Oracle and SalesForce is a plus At least 2 to 4 years of professional experience in programming (including scripting /coding), SQL, HTML, Python and familiarity with web service interaction (REST/SOAP) Experienced in Agentic Automation-driven development and integrating AI/ML models or cognitive services into automation workflows Demonstrated experience in transforming traditional rule-based automations into more intelligent, AI-powered solutions Should have excellent communication skills in both written & verbal English and should have worked in a global/multicultural environment This role is not eligible for Sponsorship or relocation. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #LI-REMOTE #LI-AO1