Intake Specialist, Economic Justice

Lawyers' Committee for Civil Rights of the San Francisco Bay Area is focused on serving wealth-creating enterprises in historically excluded low-income communities. The Intake Specialist will be responsible for client intakes, placements, and referrals, as well as data entry and coordinating client access to legal services.ResponsibilitiesAdminister, coordinate, and conduct LSE client intakes and referralsRoutinely review and track requests for legal assistance to the LSE program on a timely basisRespond to service-seeker inquiries and direct them to the appropriate resources and referralsCoordinate and conduct intake interviews to ensure the timely processing of intakes with potential clients. Create applicant intake records, conduct thorough conflict checks, and enter accurate intake information in case management systemUnder the direction of Program Manager and Program Directors, evaluate and designate which applicant intakes to refer and assign to the appropriate program legal servicesAdminister and coordinate LSE’s pro bono placement opportunities and pro bono attorney matching processIn collaboration with the Pro Bono Team, facilitate pro bono placement opportunities within LCCRSF’s pro bono attorney networkOn a regular basis, provide case record details and draft brief case descriptions to support the pro bono client placement processIn consultation with the Program Manager, coordinate specialized protocols for commercial lease client matchingMaintain and regularly update a centrally accessible document that tracks commercial tenant clients in need of legal assistance and pro bono placement promotionCommunicate and coordinate with clients and pro bono attorneys to mitigate any issues that arise in the pro bono matching process and representationInput data consistently to ensure current and accurate informationParticipate in the auditing of Legal Server data for reporting and case managementCollaborate with Program Director, and other responsible parties, to compile and submit periodic grant reportsUnder Program Director supervision, train staff, law clerks, and volunteers as needed to support core duties and functions and promote professional development opportunitiesProvide ongoing feedback and contribute to the Economic Justice’s team building, professional development, and collaboration effortsAnd other duties as assigned by Program DirectorsSkillsAt least one-year work-related experience in a nonprofit or legal settingBachelor's degree in a related field or equivalent work experienceStrong written and oral communication skills, including trauma-informed skillsFluency in Spanish (oral and written)Excellent people skills including patience, flexibility and creativityDemonstrated commitment to racial and economic justiceAbility to take initiative on projects and to improve systemsHighly organized, detail-oriented, and able to track and meet multiple deadlinesStrong knowledge of Microsoft applicationsPrior experience in community organizing or providing community services, especially in low-income communities of colorPrior experience working with volunteersPrior experience working on racial and/or economic justice issuesPrior experience working with small businessesPrior experience using client management databases, especially Salesforce and LegalServerBenefitsCompetitive benefits package including 100% paid premiums for employee and 80% dependents plus generous paid time off/holidays (total of 6 weeks off/year not including sick time)403b employer contributionCompany OverviewLawyers’ Committee for Civil Rights of the San Francisco Bay Area, founded in 1968, works to advance, protect and promote the legal rights of communities of color, and low-income persons, immigrants, and refugees. It was founded in 1968, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is https://lccrsf.org.



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