Intake Specialist (Bilingual, Spanish-Speaking)
Job Responsibilities:
Conduct initial assessments of clients to determine their needs and eligibility for services.
Collect and document client information accurately and confidentially.
Communicate effectively with clients to explain services, answer questions, and provide support.
Coordinate with other team members to ensure seamless service delivery.
Maintain accurate records and documentation of client interactions and services provided.
Participate in team meetings and training as required.
Requirements:
Proven experience as an intake specialist or in a similar role.
Excellent verbal and written communication skills in both English and Spanish
Ability to manage a fast-paced work environment.
Strong interpersonal skills and a friendly, approachable demeanor.
Proficiency in Google Workspace.
Ability to multitask and prioritize tasks effectively.
Reliable internet connection for remote work.
High school diploma or equivalent.
Preferred Qualifications:
Experience working in a remote or virtual office environment.
Knowledge of virtual phone systems and online scheduling software.
Schedule:
8 hours per day, 5 days a week
Must be willing to work 11:00 AM - 8:00 PM EST
Benefits:
Remote first policy
Large responsibility from the start
The ability to ascend within the company
A team of creative, transparent entrepreneurs driven to accomplish our mission
Apply To This Job
Conduct initial assessments of clients to determine their needs and eligibility for services.
Collect and document client information accurately and confidentially.
Communicate effectively with clients to explain services, answer questions, and provide support.
Coordinate with other team members to ensure seamless service delivery.
Maintain accurate records and documentation of client interactions and services provided.
Participate in team meetings and training as required.
Requirements:
Proven experience as an intake specialist or in a similar role.
Excellent verbal and written communication skills in both English and Spanish
Ability to manage a fast-paced work environment.
Strong interpersonal skills and a friendly, approachable demeanor.
Proficiency in Google Workspace.
Ability to multitask and prioritize tasks effectively.
Reliable internet connection for remote work.
High school diploma or equivalent.
Preferred Qualifications:
Experience working in a remote or virtual office environment.
Knowledge of virtual phone systems and online scheduling software.
Schedule:
8 hours per day, 5 days a week
Must be willing to work 11:00 AM - 8:00 PM EST
Benefits:
Remote first policy
Large responsibility from the start
The ability to ascend within the company
A team of creative, transparent entrepreneurs driven to accomplish our mission
Apply To This Job