Intake Coordinator (6-Month Contract)

Disability Management Institute (DMI) delivers innovative disability and absence management solutions. The Intake Coordinator provides administrative support across various departments, ensuring accuracy in data entry and documentation management.ResponsibilitiesResponsible for monitoring emails and faxes within the assigned administrative mailbox on a consistent basisDetermine the appropriate file location/or setup of new client file/services when required along with assignmentReview information received and identify inaccuracies or missing information to relay to the individual assigned to the fileReview policy information to confirm insurance coverage for each new client file createdEnsures that guidelines are followed, so that all relevant file information from documents received are accurately charted and entered into the appropriate fields in the proprietary disability management systemUtilize internal naming conventions to appropriately name and file documentation as well as attaching the documentation to the appropriate fileResponds to all emails and voicemails receivedAssists with providing coverage for incoming calls and other team members as neededAny further administrative duties as deemed required by the leadership teamCommunicates in a professional manner with all outside contacts, ensuring that only allowable information is released to recognized recipients by adhering to the requirements of the company’s Privacy Policy and the Confidentiality PolicySkills1-2 years administrative experience in health, insurance, disability related field or new graduateCompetence in Microsoft Outlook, Word, and ExcelAdministrative Post-Secondary Diploma or Degree an assetCompany OverviewDisability Management Institute provides end-to-end solutions for their absence and disability management services. It was founded in 2002, and is headquartered in Surrey, British Columbia, CAN, with a workforce of 51-200 employees. Its website is https://www.disabilitymanagement.com.



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