Insurance Verification Specialist Lead
About Nirvana
At Nirvana, we are revolutionizing the way benefit verification is handled. Recognizing its convoluted and opaque nature, we are dedicated to bringing transparency to the costs and coverage of healthcare. By leveraging machine learning and AI, we have developed tools that enable care providers across various specialties to seamlessly check coverage, from patient intake through continuous monitoring, saving significant time and resources.
Our mission extends beyond facilitating access to care; we aim to alleviate financial anxiety for those seeking medical assistance and numerous providers. With support from esteemed investors such as Inspired Capital, Eniac Ventures, and Surface Ventures, Nirvana is on a rapid growth trajectory. Over the past year, we have served some of the largest clients in healthcare, including Lifestance Health, Modern Health, and Headspace.
Join us as we continue to transform healthcare, making it more transparent and accessible for everyone.
About The Role
This insurance specialist position focuses on coverage checks and benefits. As an insurance specialist, you will be responsible for verifying insurance coverage, communicating with internal and external partners and insurance carriers to gather necessary information, and providing outstanding customer service related to benefits.
Location: Remote in Texas/In office option (Austin)
What Youll Do
Verify insurance coverage accurately
Efficiently communicate and gather necessary information
Resolve any issues related to coverage and benefits
Maintain accurate and organized records of all insurance-related activities
Provide outstanding customer service to clients by answering questions, resolving issues, and explaining insurance policies and procedures related to coverage and benefits
Stay up-to-date with industry trends, regulations, and best practices related to coverage and benefits Complete assigned tasks within the deadlines with the highest accuracy
Take ownership of completing project deadlines
Be available via Chat with Google Meet when needed
What We're Seeking
Minimum qualifications:
Strong attention to detail
Ability to work accurately and efficiently
Excellent communication skills, both verbal and written
Ability to work independently and as part of a team
Knowledge of insurance policies, procedures, and regulations related to coverage and benefits is a plus
Preferred Qualifications
4-5 years of experience
1-2 years of Training and Project Management experience
Proficiency in MS Office
Experience with working with overseas teams
How We Support You
Medical, dental, vision, and 401K
Generous PTO
$1,000 per year Mental Health Wellness Benefits
Remote home office support
Equity compensation packages
Open door policy & collaborative culture
The base salary range for this roles listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity.
Fraud Alert: Beware of Fake Job Offers
We are aware of a scam involving fraudulent job offers claiming to be from our company.
We only communicate through official company emails and verified platforms.
We will never ask for personal information, banking details, or payments during hiring.
If you receive a suspicious offer, do not share any information.
To verify job offers, contact us at [email protected].
Apply Now
At Nirvana, we are revolutionizing the way benefit verification is handled. Recognizing its convoluted and opaque nature, we are dedicated to bringing transparency to the costs and coverage of healthcare. By leveraging machine learning and AI, we have developed tools that enable care providers across various specialties to seamlessly check coverage, from patient intake through continuous monitoring, saving significant time and resources.
Our mission extends beyond facilitating access to care; we aim to alleviate financial anxiety for those seeking medical assistance and numerous providers. With support from esteemed investors such as Inspired Capital, Eniac Ventures, and Surface Ventures, Nirvana is on a rapid growth trajectory. Over the past year, we have served some of the largest clients in healthcare, including Lifestance Health, Modern Health, and Headspace.
Join us as we continue to transform healthcare, making it more transparent and accessible for everyone.
About The Role
This insurance specialist position focuses on coverage checks and benefits. As an insurance specialist, you will be responsible for verifying insurance coverage, communicating with internal and external partners and insurance carriers to gather necessary information, and providing outstanding customer service related to benefits.
Location: Remote in Texas/In office option (Austin)
What Youll Do
Verify insurance coverage accurately
Efficiently communicate and gather necessary information
Resolve any issues related to coverage and benefits
Maintain accurate and organized records of all insurance-related activities
Provide outstanding customer service to clients by answering questions, resolving issues, and explaining insurance policies and procedures related to coverage and benefits
Stay up-to-date with industry trends, regulations, and best practices related to coverage and benefits Complete assigned tasks within the deadlines with the highest accuracy
Take ownership of completing project deadlines
Be available via Chat with Google Meet when needed
What We're Seeking
Minimum qualifications:
Strong attention to detail
Ability to work accurately and efficiently
Excellent communication skills, both verbal and written
Ability to work independently and as part of a team
Knowledge of insurance policies, procedures, and regulations related to coverage and benefits is a plus
Preferred Qualifications
4-5 years of experience
1-2 years of Training and Project Management experience
Proficiency in MS Office
Experience with working with overseas teams
How We Support You
Medical, dental, vision, and 401K
Generous PTO
$1,000 per year Mental Health Wellness Benefits
Remote home office support
Equity compensation packages
Open door policy & collaborative culture
The base salary range for this roles listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity.
Fraud Alert: Beware of Fake Job Offers
We are aware of a scam involving fraudulent job offers claiming to be from our company.
We only communicate through official company emails and verified platforms.
We will never ask for personal information, banking details, or payments during hiring.
If you receive a suspicious offer, do not share any information.
To verify job offers, contact us at [email protected].
Apply Now