Insurance Coordinator

Position Summary The Insurance Coordinator supports the Property Management team by managing all aspects of property-related insurance administration across a multi-state commercial real estate portfolio. This role is responsible for ensuring accurate tracking, compliance, documentation, and coordination of insurance coverage, certificates, and claims. The ideal candidate is highly detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment. Job Details Work from home Monday to Friday, 8 am - 5 pm EST Will follow PH Holidays Key Responsibilities Insurance Administration • Track and maintain insurance coverage for all properties, including policies, renewals, and expirations • Coordinate with insurance brokers, carriers, and internal stakeholders to ensure continuous and adequate coverage • Review insurance policies for accuracy and completeness Certificates of Insurance (COIs) • Request, review, and track Certificates of Insurance from tenants, vendors, and contractors • Ensure compliance with lease and contractual insurance requirements • Maintain organized and up-to-date COI records Claims Management • Assist in the coordination and tracking of insurance claims • Liaise with property managers, insurance carriers, and third parties during the claims process • Maintain documentation and status updates for all open and closed claims Compliance & Reporting • Ensure all insurance requirements are met across the portfolio • Support audits and provide documentation as needed • Generate reports related to insurance coverage, compliance, and claims activity Cross-Functional Coordination • Partner with Property Management, Accounting, and Legal teams • Provide timely updates and respond to internal inquiries regarding insurance matters Qualifications • 2+ years of experience in insurance administration, property management support, or a related field • Familiarity with commercial property insurance, COIs, and claims processes preferred • Strong organizational and document management skills • High attention to detail and accuracy • Ability to manage multiple priorities and meet deadlines • Strong communication and follow-up skills • Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Attributes • Experience supporting commercial real estate portfolios • Experience working with insurance brokers and carriers • Ability to work independently while maintaining strong coordination with internal teams