Insurance Contracting Specialist
Contracting Specialist – Agent & Agency (Medicare)
Location: Knoxville, TN (in-office/hybrid) or Remote (TN, GA, SC, FL, MI, MO, VA, PA, TX, KS)
Remote team members travel to Knoxville ~2x/year.
About the Role
National Contracting Center (NCC) is hiring a Contracting Specialist to support independent Medicare agents and Agency Owners as they launch and grow their businesses. You’ll guide agents through contracting, certifications, and licensing—ensuring they are fully “Ready to Sell”—while delivering a clear, supportive contracting experience.
Key Responsibilities
Manage agent/agency contracting from start to finish
Support certifications, licensing, and carrier requirements
Troubleshoot issues and follow up on outstanding items
Serve as the primary point of contact during the contracting stage
Track progress in CRM and coordinate with internal teams
Provide ongoing support (book transfers, updates, etc.)
Assume responsibility for special projects as assigned
Required Qualifications
Bachelor’s degree or equivalent experience
Experience in onboarding, customer success, account management, or client support
CRM experience and strong tech skills (Microsoft Office)
Strong communication skills and ability to multitask in a fast-paced environment
Comfortable spending significant time on the phone
Compensation & Benefits
Competitive salary + bonus
Comprehensive benefits package
401(k) with 100% match up to 5%
Student loan assistance
Paid leave programs
Work-Life Balance
3 weeks PTO
Paid holidays
“Twixmas” — paid closure between Christmas and New Year’s Day
🚫 No external recruiters, please
Apply To This Job
Location: Knoxville, TN (in-office/hybrid) or Remote (TN, GA, SC, FL, MI, MO, VA, PA, TX, KS)
Remote team members travel to Knoxville ~2x/year.
About the Role
National Contracting Center (NCC) is hiring a Contracting Specialist to support independent Medicare agents and Agency Owners as they launch and grow their businesses. You’ll guide agents through contracting, certifications, and licensing—ensuring they are fully “Ready to Sell”—while delivering a clear, supportive contracting experience.
Key Responsibilities
Manage agent/agency contracting from start to finish
Support certifications, licensing, and carrier requirements
Troubleshoot issues and follow up on outstanding items
Serve as the primary point of contact during the contracting stage
Track progress in CRM and coordinate with internal teams
Provide ongoing support (book transfers, updates, etc.)
Assume responsibility for special projects as assigned
Required Qualifications
Bachelor’s degree or equivalent experience
Experience in onboarding, customer success, account management, or client support
CRM experience and strong tech skills (Microsoft Office)
Strong communication skills and ability to multitask in a fast-paced environment
Comfortable spending significant time on the phone
Compensation & Benefits
Competitive salary + bonus
Comprehensive benefits package
401(k) with 100% match up to 5%
Student loan assistance
Paid leave programs
Work-Life Balance
3 weeks PTO
Paid holidays
“Twixmas” — paid closure between Christmas and New Year’s Day
🚫 No external recruiters, please
Apply To This Job