Insurance Claims Adjuster - Specialty Line
About the position
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Investigation/research by using tools available and making outbound calls to settle claims Communication via written and/or direct phone interaction with the customer, to ensure timely decisions Decision making of claims for these products Maintaining state compliance
Responsibilities
• Contacting clients with overdue accounts to secure the settlement of the account.
• Preventive work to avoid future overdues with accounts that have a high exposure.
• Investigation/research by using tools available and making outbound calls to settle claims
• Communication via written and/or direct phone interaction with the customer, to ensure timely decisions
• Decision making of claims for these products
• Maintaining state compliance
Requirements
• 2 years of Customer Service experience
• Customer First Principles proven through excellent verbal, written and interpersonal communication skills
• Passion for outstanding service
• Strong phone skills
• Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow
• Ability to demonstrate initiative with minimal supervision to get results
• Strong problem-solving skills, time management and organizational skills
• Superior level of accuracy and attention to detail.
• Strong proficiency in PC skills, including MS Word and Excel
• If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training.
• Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam. If the exam, to obtain your license, cannot be passed within 2 attempts, employment will be terminated.
Nice-to-haves
• Travel and Medical Claims experience
• Insurance, Medical or Travel Industry experience
• A current Claims Adjuster License
Benefits
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
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Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Investigation/research by using tools available and making outbound calls to settle claims Communication via written and/or direct phone interaction with the customer, to ensure timely decisions Decision making of claims for these products Maintaining state compliance
Responsibilities
• Contacting clients with overdue accounts to secure the settlement of the account.
• Preventive work to avoid future overdues with accounts that have a high exposure.
• Investigation/research by using tools available and making outbound calls to settle claims
• Communication via written and/or direct phone interaction with the customer, to ensure timely decisions
• Decision making of claims for these products
• Maintaining state compliance
Requirements
• 2 years of Customer Service experience
• Customer First Principles proven through excellent verbal, written and interpersonal communication skills
• Passion for outstanding service
• Strong phone skills
• Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow
• Ability to demonstrate initiative with minimal supervision to get results
• Strong problem-solving skills, time management and organizational skills
• Superior level of accuracy and attention to detail.
• Strong proficiency in PC skills, including MS Word and Excel
• If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training.
• Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam. If the exam, to obtain your license, cannot be passed within 2 attempts, employment will be terminated.
Nice-to-haves
• Travel and Medical Claims experience
• Insurance, Medical or Travel Industry experience
• A current Claims Adjuster License
Benefits
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
Apply tot his job
Apply To this Job