Installation Coordinator

DescriptionWhy work for Wittenbach? Experience a rewarding career with Wittenbach and enjoy a competitive benefits package:Health Insurance: Medical, dental, and vision coverageFinancial Protection: Identity theft protection and voluntary life insuranceTime Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday)Employee Support: Access to the Employee Assistance Program and Employee Assistance FundRetirement Savings: 401(k) retirement plan with employer matchFlexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)Life Insurance: Employer-paid life insurance, short-term disability, and long-term disabilityProfessional Development: Paid training opportunities and Education Assistance ProgramReferral Bonus: Earn up to $5,000 for referring new employeesOvertime: Eligible for overtime pay in accordance with Department of Labor regulationsDescription:Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast.JOB SUMMARY:This role will provide comprehensive administrative support to installation coordination and scheduling of projects with vendors and internal installers. This position works closely with the Director of IST, installers, administrative team, vendors, and the warehouse. Key qualities would be an organized, self-starter that is able to run with a project. He/she would help with the admin support of managing installation projects, installation calendars, tracking various items on Excel spreadsheets. This is a remote position. A qualified candidate can be located anywhere within our footprint.Job Qualifications:Education: High School degree, some college background preferred.Experience: 2+ years of administration support2+ years in Salesforce SW1-3+ years of industry experience in physical and electronic security equipmentSkills:Excellent communication skills, both written and verbal.Strong administrative and organizational skillsDemonstrated ability to manage complex projectsStrong computer skills in Microsoft Office (Outlook, Excel, and Word) are required.Good interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentRequirementsJOB RESPONSIBILITIESThe following job responsibilities are intended to reflect the major responsibilities of the job, but do not describe the minor duties or other responsibilities that may be assigned from time to time. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. Incumbent will be required to satisfactorily perform all essential functions of the job, with reasonable accommodation considerations for those individuals covered under the Americans With Disabilities Act (A.D.A.).RESPONSIBILITESEnter information in Sales Force for shipment of equipment (based on estimated ship dates)Schedule sub-contractors to perform installations as determined by the Director, ISTConfirm install dates with all customers for IST divisionSchedule all TCA and ATM installs for all WBS customersWork with warehouse staff to confirm equipment receivedSchedule all installers in their region and enter on the calendarTrack job completion status to report on the Pipeline callTrack sub-contractor cost to enter on PO spreadsheetOrder all supplies for IST divisionManage daily installer scheduleTrack equipmentDouble check all equipment and internal transfers have been received prior to schedulingConfirm dates, time, and scope of work with customerSchedule training after installation of new equipmentCollect and manage/archive completion photos for IST and SubcontractorsProvide Job File information to the installer (drawings, scopes of work, contacts)Reporting & AccountingManage Daily Jobs ReportInvoice tracking & PO’s (Subcontractors)Track change order – reschedule return trip if neededTrack request for pricingSupport Warehouse to identify equipment when arrivesScheduling to assure the best productivityServe as liaison between installation, customers, and account managers through the installation processInteract and assist customers/account managers on installation related mattersMonitor installations to help identify any potential concerns before and afterAssist in examination of completed jobs profitabilityOpen Installation work orders (SRV’s) as neededPerform other duties as assigned.ESSENTIAL PHYSICAL-MENTAL FUNCTIONS AND ENVIRONMENTAL CONDITIONS· Able to properly carry 25 pounds or less occasionally. The highest point of any lift - overhead; the lowest point of any lift - the floor.· Able to move 1-5 pounds or less occasionally.· Able to sit and/or stand 2 hours continuously, up to 8 hours per day.· Must be able to manipulate small objects with close eye-hand and arm-hand coordination for entire shift.· Able to perform motor skills such as grasping, finger manipulation, pinching, bending, reaching out, twisting, turning, reaching up, wrist turning/ torqueing for 2 hours continuously.· Able to effectively communicate with customer base, both orally and in writing.· Able to see objects closely and perceive depth continuously.· Able to understand, relate to, and apply concepts on a continuous basis.· Able to remember multiple tasks / assignments given to self and others over long periods of time continuously.The final salary offer will depend on several factors, including:Experience: Your level of experience in the relevant field.Knowledge and Skills: Your specific knowledge, skills, and abilities.Ability: Your demonstrated ability to perform the job duties effectively.Geographic Location: The location of the position can influence salary rates.The actual salary offer may vary based on individual qualifications and circumstances.

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