Inside Sales Representative job at Demco in Madison, WI

Remote Full-time
Title: Inside Sales Representative

Location: Madison United States

$20 β€’ $21 Hourly

Job Description:

If you love turning conversations into solutions - and solutions into sales - this role is for you.

As an Inside Sales Specialist, you'll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin.

You won't just "take orders." You'll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution.

If you're energized by helping customers, juggling details, and hitting measurable goals - you'll thrive here.

We help educators and librarians create better learning spaces and experiences. That means our sales team doesn't just move products - we help build classrooms, libraries, and community spaces where learning happens.

A Day in the Life

Respond to inbound calls and emails
Create quotes and enter orders accurately
Track activity in Salesforce and ERP
Cross-sell and upsell to increase value
Identify larger projects and coordinate handoffs

Work Schedule & Environment

Monday-Friday, standard business hours
Onsite in Madison, WI, remote, or hybrid work arrangements available
High-volume phone and email communication
Goal-oriented sales environment
Occasional tradeshow participation

What You'll Need

Experience handling inbound sales or customer inquiries
Ability to quote and process orders accurately
CRM/ERP experience (Salesforce preferred)
Strong communication and multitasking skills
Cross-selling or upselling experience preferred
Associate degree or equivalent experience

Compensation

Hourly base pay of $20-$21 per hour depending on experience
Commission opportunity of $15,000 annually based on sales performance

Benefits

We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance.

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