Inside Sales Representative

Protolabs is a leader in digital manufacturing, seeking to hire an Inside Sales Representative who will manage transactional sales opportunities and orders for their CNC and 3D Printing service lines. This entry-level role aims to support Protolabs' growth by ensuring a smooth sales process and driving customer acquisition and retention.ResponsibilitiesFacilitate the progression of sales opportunities throughout the sales process, supporting design iterations and aligning with client buying requirementsGenerating new opportunities, nurturing prospects, and engaging former contacts via different marketing events and or campaigns to maintain a dynamic sales pipelineEvaluate and optimize performance by tracking metrics such as call outcomes, meeting scheduled, pipeline development, deals closed, and revenue growth to align with company objectivesSupport lead generation efforts completing sale activities to drive lead qualification and conversions Nurture prospects and engage former customers via different marketing events and or campaigns generating new sales opportunitiesPrepare, conduct, and facilitate customer meetings and presentations to increase awareness, drive customer relationship to grow & retain businessActively contribute to marketing events by driving awareness to Protolabs webinars, tradeshows, and other social/content engagements to enhance Protolabs' brand interaction and visibilityConduct discovery calls to gain insights into customer needs, cultivating both new customer acquisition and existing relationshipsIdentifying and raising large or production sales opportunities to sales management in order to provide adequate support and resources ensuring positive customer outcomesMaintain effective communications with internal partners on customer projects within ProtolabsUtilize CRM software and sales tools effectively for managing pipeline insights, prioritizing opportunities, and ensuring timely follow-ups for designated projects and new prospectsSupport and respond to general sales inquiries received via different communication channels (sales inbox, online forms, chat assistants, etc.)Maintain customer information by documenting & tracking engagement and interactions within Customer Resource Management software applicationPerform other related duties as assigned by Sales ManagementSkillsEntry-level position; Typically has 0-2 years of experienceBachelor's Degree or equivalent sales experienceAbility to prioritize tasks effectively, ensuring timely opportunity follow-up and closing of dealsSelf-motivated and results-driven with a focus on achieving and exceeding sales goals and objectivesAbility to build and sustain robust customer relationships to enhance satisfactionExhibits Protolabs values: We are one team, We are kind, We are makers, We win or we learn, We take ownershipDue to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee statusBenefitsHealth Insurance: Traditional OR High Deductible planFlexible Spending AccountsHealth Savings Account (including employer contributions)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid caregiver leaveYou will receive PTO + Holiday Pay + Volunteer Hours401k with company match and immediate vestEmployee Stock Purchase Program with a 15% discountAnd More!Company OverviewWe are your single digital manufacturing resource from prototyping to production offering injection molding, CNC machining, 3D printing, and sheet metal fabrication services. It was founded in 1999, and is headquartered in Maple Plain, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is http://www.protolabs.com.



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