Inside SALES REPRESENTATIVE

Kelly is a trusted workforce solutions provider, and they are seeking an Inside Sales / Account Manager to manage inbound sales inquiries and build relationships with customers. The role focuses on understanding customer needs and driving revenue through upsell and cross-sell opportunities in a fast-paced environment. Responsibilities Manage conversations with prospective accounts via phone calls and web chats to build relationships, determine product needs, and identify upsell/cross-sell opportunities Meet or exceed defined monthly sales quotas Identify customer needs and establish value by presenting tailored solutions to decision-makers Handle customer questions and potential concerns professionally Document all sales activity and provide management updates as required Maintain professional internal and external relationships Maintain an accurate pipeline of sales opportunities Manage time effectively to ensure productivity standards and KPIs are met Understand competitive offerings and develop effective counter strategies Build and sustain high levels of customer satisfaction Demonstrate the ability to achieve and exceed revenue targets Skills Excellent communication skills in writing, speaking, and listening Minimum of 1 year experience in B2B sales, value-based solution sales, telemarketing, outbound/inbound sales, account management, or business development in high-tech or SaaS environments High School Diploma or equivalent required; Bachelor's degree in Business, Accounting, Marketing, or Technology preferred Proven ability to influence decision-makers Experience with MS Office Suite (Word, Excel, Outlook), order entry systems, and CRM tools like Salesforce Ability to multi-task and work independently in a fast-paced environment Strong organizational skills, including prioritization, time management, and meeting deadlines Proven track record of success in a high-volume, transactional sales environment Bachelor's degree in Business, Accounting, Marketing, or Technology Benefits Medical Dental Vision Telemedicine Term life Whole life Accident insurance Critical illness A legal plan Short-term disability Retirement savings plan Service bonus Holiday pay plans (earn up to eight paid holidays per benefit year) Transit spending account Paid sick leave under the applicable state or local plan Company Overview We’ve been helping organizations find the people they need longer than any other company in the world. It was founded in 1946, and is headquartered in Troy, Michigan, USA, with a workforce of 10001+ employees. Its website is