Inside Sales Representative

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. This is a remote position that will occasionally have to be onsite in Wooster, Ohio. The Inside Sales Representative is responsible for generating new business opportunities, managing customer relationships, and driving revenue growth through proactive outreach and consultative selling. This role communicates with customers primarily via phone, email, and virtual meetings, providing product information, preparing quotes, and supporting the sales cycle from initial contact to close. DUTIES AND RESPONSIBILITIES Sales & Customer Engagement Proactively identify and pursue new sales leads through outbound calls, emails, and lead follow‑up. Build and maintain strong relationships with existing and prospective customers. Partner with marketing and field sales teams to support customer acquisition and retention. Conduct virtual product presentations when needed. Account Management Develop a strong understanding of customer needs to recommend appropriate products and solutions. Manage and update customer accounts, ensuring accurate information in the CRM system. Prepare quotes, proposals, and sales contracts in collaboration with cross‑functional teams. Revenue Growth & Targets Meet or exceed monthly and quarterly sales goals. Maintain a healthy sales pipeline and forecast sales activities accurately. Identify upselling and cross‑selling opportunities within assigned accounts. Administrative Duties Track all interactions and opportunities in the company’s CRM. Generate reports as needed to support leadership and sales operations. Participate in sales meetings, training sessions, and professional development. EDUCATION AND EXPERIENCE Bachelor’s degree in Business Administration, Marketing, or related field preferred. 1-3 years of sales or customer service experience required OTHER QUALIFICATIONS Strong organizational skills with the ability to handle multiple tasks simultaneously. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Experience with CRM software and database management. Ability to work independently and as part of a team. Detail-oriented and efficient in handling administrative duties. PHISICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.