Inside Sales, Channel Account Manager – Low Voltage Wire & Cable
Job Description:
• Manage assigned channel and distributor accounts, serving as a responsive and reliable point of contact for daily account needs
• Support customer and partner requests, including quotes, inquiries, expedite requests, order entry, and order lifecycle follow-up
• Coordinate project registrations and quote extensions with distributor partners, Regional Sales Directors, and internal teams
• Provide proactive communication during time-sensitive, high-priority, or customer-impacting situations
• Deliver seamless support to Regional Sales Directors by helping manage account activity, opportunity follow-up, quote positioning, and closing support
• Build and strengthen relationships with key decision makers at distributor branches and partner organizations
• Drive local-level engagement with distributor partners to support growth within assigned territories
• Maintain visibility into pipeline activity and help advance opportunities through the sales funnel
• Communicate customer activity, opportunity status, account progress, and partner needs to management and field sales teams
• Engage internal stakeholders to develop and deliver effective customer solutions aligned with channel strategy
• Support a consistent, accurate, and responsive sales process that reinforces strong customer and partner relationships
• Perform other duties as assigned
Requirements:
• Bachelor’s degree preferred; relevant experience will be considered in lieu of degree
• 3+ years of proven business-to-business sales experience within distribution, manufacturing, or a related environment; previous experience working with low voltage wire & cable products strongly preferred
• Experience supporting or managing customer, distributor, channel, or partner accounts
• Demonstrated success maintaining and developing customer relationships
• Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders
• Ability to work effectively both independently and as part of a team
• Strong attention to detail, follow-through, and organizational skills
• Ability to manage multiple priorities and work efficiently in a fast-paced, dynamic environment
• Proficiency with CRM systems; Salesforce experience preferred
• Proficiency with Microsoft Office tools, including Outlook, Excel, Teams, and related business applications
• Ability to think critically, analyze issues, and use information to support decisions and problem-solving
• Collaborative approach with the ability to build strong working relationships across departments
• Adaptability and willingness to embrace change, learn new processes, and support evolving business needs
• A customer-focused mindset and commitment to acting with integrity in all areas of work
Benefits:
• Competitive Annual Salary ranging from $75,000 to $85,000 per year based on relevant industry experience and eligibility for annual bonus based on company and individual performance
• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
• An employee-centric company that values and truly appreciates our most important asset: You!
• Manage assigned channel and distributor accounts, serving as a responsive and reliable point of contact for daily account needs
• Support customer and partner requests, including quotes, inquiries, expedite requests, order entry, and order lifecycle follow-up
• Coordinate project registrations and quote extensions with distributor partners, Regional Sales Directors, and internal teams
• Provide proactive communication during time-sensitive, high-priority, or customer-impacting situations
• Deliver seamless support to Regional Sales Directors by helping manage account activity, opportunity follow-up, quote positioning, and closing support
• Build and strengthen relationships with key decision makers at distributor branches and partner organizations
• Drive local-level engagement with distributor partners to support growth within assigned territories
• Maintain visibility into pipeline activity and help advance opportunities through the sales funnel
• Communicate customer activity, opportunity status, account progress, and partner needs to management and field sales teams
• Engage internal stakeholders to develop and deliver effective customer solutions aligned with channel strategy
• Support a consistent, accurate, and responsive sales process that reinforces strong customer and partner relationships
• Perform other duties as assigned
Requirements:
• Bachelor’s degree preferred; relevant experience will be considered in lieu of degree
• 3+ years of proven business-to-business sales experience within distribution, manufacturing, or a related environment; previous experience working with low voltage wire & cable products strongly preferred
• Experience supporting or managing customer, distributor, channel, or partner accounts
• Demonstrated success maintaining and developing customer relationships
• Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders
• Ability to work effectively both independently and as part of a team
• Strong attention to detail, follow-through, and organizational skills
• Ability to manage multiple priorities and work efficiently in a fast-paced, dynamic environment
• Proficiency with CRM systems; Salesforce experience preferred
• Proficiency with Microsoft Office tools, including Outlook, Excel, Teams, and related business applications
• Ability to think critically, analyze issues, and use information to support decisions and problem-solving
• Collaborative approach with the ability to build strong working relationships across departments
• Adaptability and willingness to embrace change, learn new processes, and support evolving business needs
• A customer-focused mindset and commitment to acting with integrity in all areas of work
Benefits:
• Competitive Annual Salary ranging from $75,000 to $85,000 per year based on relevant industry experience and eligibility for annual bonus based on company and individual performance
• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
• An employee-centric company that values and truly appreciates our most important asset: You!