Information Technology Analyst 2
New Jersey Courts is a large organization committed to serving the public with integrity and quality service. They are seeking an Information Technology Analyst 2 to provide technical support, troubleshoot issues, and assist with courtroom technology systems, contributing to the overall efficiency of the Judiciary's IT operations. Responsibilities Analyzing and troubleshooting hardware and software problems Performing installations, configurations, and upgrades of hardware and software (including Windows 11 support) Installing, terminating, testing, and troubleshooting twisted pair cabling and patch panels Resolving help desk inquiries Providing support for courtroom technology systems, including Zoom Rooms, evidence presentation, and CourtSmart Conducting research and analysis of work processes or methods Consulting with service providers, vendors, and contractors Planning, organizing, and presenting technical proposals Providing training to vicinage staff Packaging and transporting computer equipment and devices Participating in projects or upgrades, which may include night or weekend hours Working a non-traditional workweek, including weekends and holidays Skills Graduation from an accredited college or university with a bachelor's degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity One year of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications OR planning, acquiring, installing and implementing telecommunications facilities and services, wide area networks, or local area networks OR generating and maintaining system software OR business analysis which may include defining and gathering business and functional requirements, analyzing and validating data and/or documenting test plans OR business analytics OR data analytics Physical Ability: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching The selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the 'New Jersey First Act,' all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey Knowledge of Microsoft 365 applications OneDrive Active Directory/Entra Windows 11 VoIP IT security Company Overview New Jersey Courts is a government institution that offers legal proceedings, criminal trials, assistance and case resolution. It was founded in 1947, and is headquartered in Trenton, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is