Information Governance Analyst

Marshall, Gerstein & Borun LLP provides sophisticated intellectual property advice and legal services to many of the world’s largest businesses. The Information Governance Analyst plays a key role in supporting the Firm’s Records and NBI function by ensuring the accurate collection, analysis, and processing of new business and client data across firm-wide systems. Responsibilities Collect, analyze, categorize, and process incoming new business data from multiple points of entry to ensure accurate client and matter setup across firm-wide systems Implement best practices for classifying and managing electronic records across enterprise repositories including NetDocuments (DMS & NDToolKit), Intapp (New Business Intake & Conflicts modules), and Microsoft Office Analyze and process incoming U.S. and foreign patent prosecution materials to ensure proper classification and entry into MGB and related systems Enter, update, and maintain data derived from new business intake forms in multiple databases to support regular reporting and firm-wide access to accurate client information Provide ongoing database maintenance, quality control, and research support to ensure consistency and accuracy of records maintained in firm systems and electronic record programs Detect patterns of inconsistent data usage and collaborate with firm personnel to promote standardized recordkeeping practices Assist with documenting current procedures and streamlining processes related to electronic records management Work closely with attorney support staff to ensure Client Engagement Letters are properly filed in designated physical binders and electronic logs Partner with the Records Management Team Leader and Chief Innovation Management Officer to support firm-wide initiatives related to records, reporting, and data governance Serve as backup to New Business Intake and Records teams, ensuring time-sensitive data maintenance and intake requests are completed accurately and on time Help train staff on best practices related to records governance and new business intake, reinforcing compliance, and reducing risk Perform additional duties and special projects as assigned to support evolving business and strategic needs of the Firm Skills Minimum of 1+ years of records management or data administration experience Strong knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint) Exceptional attention to detail with the ability to maintain a high level of accuracy and low error rates Strong customer service mindset with experience supporting internal stakeholders such as attorneys and administrative staff Demonstrated initiative, accountability, and the ability to adapt to changing responsibilities aligned with the firm's strategic goals and work independently with minimal supervision Strong organizational, analytical, and problem-solving skills with the ability to manage multiple projects and shifting priorities Excellent verbal and written communication skills; able to interact effectively with individuals at all levels of the Firm Ability to exercise sound judgment, maintain confidentiality, and use discretion at all times Ability to adapt to changing job responsibilities based on the strategic goals of the Firm Willingness and flexibility to work before or after standard business hours when necessary to meet firm requirements Prior experience in records management, preferably in an intellectual property or legal environment Working knowledge of document management systems (Open Text DM10), SharePoint, and database applications such as MS Access is helpful, but not required Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Familiarity with legal terminology, IP records, and matter lifecycle management is a plus Familiarity with Boolean search techniques Associate or bachelor's degree Benefits 401(k) Hybrid Remote Work Policy (3 Days In Office, 2 Days Remote) In-house and external learning and development opportunities Career Coaching Services Generous health insurance, mental health and well-being benefits Company Overview Marshall, Gerstein & Borun is a legal services company specializing in IP litigation and transaction services. It was founded in 1955, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is Company H1B Sponsorship Marshall, Gerstein & Borun LLP has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.