Informatics Communications and Knowledge Management Lead (IHT 2.0) — Task Order Contingent

Remote Full-time
Job Title: Informatics Communications and Knowledge Management Lead (IHT 2.0) – Task Order Contingent

Company: Heads in the Cloud (HITC)

Job Type: Task Order Contingent (contract award/task order dependent)

Location (Indeed Field): Remote (U.S.) – EST/CST preferred

Clearance: Not required unless customer requires later

About the Program (IHT 2.0)

This role supports VHA initiatives under IHT 2.0. Work is task-order driven; start date and workload depend on task order award and customer need.

Role Summary

Lead executive communications, content operations, and knowledge management for health IT and informatics initiatives. This is a technical communications role in a healthcare setting (not a generic PR role).

Core Responsibilities

- Produce executive briefings, one-pagers, FAQs, SOPs, newsletters, slide content, and stakeholder updates

- Translate technical/operational/workflow content into clear communication products

- Establish content governance, knowledge repositories, and publishing processes

- Support release communications, change communications, adoption messaging, and leadership readouts

- Drive version control, editorial quality, and message consistency

Must-Haves

- 8+ years in technical writing, communications, content operations, or knowledge management

- 3–5+ years in healthcare, health IT, clinical operations, or informatics

- Ability to write for both executive and operational audiences

- Strong editing discipline and ability to translate technical material into plain language

- Experience using collaboration platforms (SharePoint/M365 content environments)

Preferred

- Healthcare technical writing background

- Change communications or system adoption experience

- AP-style editing and/or Prosci/KM training

How to Apply

Apply on Indeed with your resume and include 1–2 writing samples (or links) showing executive-ready briefs or technical healthcare communications.

Pay: $70,233.72 - $84,582.54 per year

Work Location: Remote

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