Independent Healthcare Benefits Consultant/Patient Advocate for UHC Plans

Remote Full-time
Independent Healthcare Consultant / Employee Benefits Advocate

Role Overview

The consultant will serve as an independent employee healthcare advocate, providing individualized and group-level guidance to help employees understand, navigate, and maximize their UnitedHealthcare (UHC) benefits.

Independence & Ethics

Must be independent of UnitedHealthcare and healthcare providers, disclose conflicts of interest, receive no carrier commissions, and adhere to strict confidentiality standards.

Core Services

UnitedHealthcare Cost Optimization & Benefit Maximization

Provide expert guidance on navigating UnitedHealthcare plan rules to maximize benefit utilization and cost recovery. This includes advising employees on strategic use of in-network versus out-of-network providers, understanding allowed amounts, balance billing risks, and the financial tradeoffs between provider choices. The consultant will assist employees in reviewing procedure coding and diagnosis information at a high level to help identify potential billing or claims issues, ensure services are billed consistently with covered benefits, and support successful claims adjudication. Guidance may include tips for pre-service cost estimates, prior authorization requirements, use of preventive care classifications, prescription formulary navigation, and best practices to minimize out-of-pocket costs.

ο‚§Benefits navigation and education

ο‚§ One-on-one employee advocacy

ο‚§ Claims and billing assistance

ο‚§ Cost optimization guidance

ο‚§ Preventive care and wellness navigation

Knowledge & Expertise

Deep familiarity with UHC plans, benefits approval tactics, and pharmacy benefits with some or all of the following certifications:

β€’ CEBS (Certified Employee Benefit Specialist)

β€’ Accredited Benefits Consultant

β€’ Certified Health Advocate

Able to Conduct Employee Education

Group sessions, webinars, FAQs, and plain-language materials to help employees use benefits effectively.

Experience & Qualifications

Minimum 5+ years of healthcare advocacy or benefits consulting;

Engagement Model & Fees

Transparent fee structure (retainer, or hourly) – to be agreed before work starts.

Success Metrics

Improved employee understanding, reduced claims issues, increased preventive care usage, and positive employee feedback.

Apply Now

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