Income Verifier

Fairstone Bank is a leading alternative lending bank in Canada, dedicated to providing innovative financial solutions. They are seeking an Income Verifier to review and verify applicant income and employment information, manage a busy workflow, and provide detailed customer-oriented service. Responsibilities Review and verify applicant income and employment information Process any income and/or trailing documents received Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues Update records of customer interactions, process customer accounts and file documents Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy Contact employers over the phone to further corroborate the information in a professional manner Provide prompt, efficient, detailed customer-oriented service to all stakeholders Perform all other duties as assigned Skills Excellent verbal and written communication skills Ability to thrive in a fast-paced, ever-changing environment Exceptional attention to detail while operating under a sense of urgency Strong analytical and arithmetic skills Advanced internet browsing and amazing investigative skills Clear communication over the phone and strong listening skills Ability to manage a busy workflow and multi-task effectively Tech-savvy with knowledge of Microsoft Office Suite and Outlook Previous experience in a lending, automotive-related business, or financial services Post-secondary education Benefits Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being. Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue. Group Retirement Savings Plan with up to 7% employer match. Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share. Gym access at our London and Montreal offices. Education Assistance Program and Fairstone Academy for training and skill development. Parental leave top-up program to help you during life’s big moments. One paid volunteer day to give back to causes that matter to you. Company Overview Fairstone Bank is a non-bank provider of responsible lending solutions for near-prime and non-prime borrowers. It was founded in 1923, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is