Incident Response Analyst, Specialist

Remote Full-time
About the position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About Us
Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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Responsibilities
• Responds to and resolves complex incidents and security issues.
• Determines the root cause and implements corrective action with appropriate level of assistance.
• Elevates potential concerns and gaps as appropriate.
• Monitors the operation of systems and networks to ensure business continuity.
• Produces detailed reports for management, including findings and operation status.
• Conducts periodic recertification of all tasks and process documentation.
• Monitors the infrastructure and crew for security events and provide response to elevated.
• Identifies computer security requirements for new systemsand or processes under development.
• Maintains up-to-date documentation, procedures, and workflows to assist in performing event & incident investigations.
• Identifies opportunities to improve the efficiency and effectiveness of processes and procedures.
• Performs security audits on a regular basis to ensure compliance with security policies and standards.
• Trains and coaches junior staff on incident response procedures and serves as an escalation point for inquiries and issues.
• Participates in special projects and performs other duties as assigned.

Requirements
• Minimum of five years related work experience, with at least two years of information technology or security experience.
• Undergraduate degree in Computer Science or information technology-related field or equivalent combination of training and experience required.

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