Inbound Sales Representative - Vancouver

Prenuvo is on a mission to transform healthcare through proactive health solutions, offering innovative whole body scans. The Inbound Sales Representative will be responsible for managing incoming inquiries from potential customers, providing information about services, and nurturing customer relationships to drive sales.ResponsibilitiesProvide excellent customer service to members through various channels, including phone, email, and chatHandle a large number of incoming inquiries (over the phone, live chat and emails) from potential customers who are interested in the company's products or services. They must be able to answer questions and provide information about the products or services, as well as identify the needs of the customerProvide detailed product information, and address any concerns or objections the customer may haveManage leads in the company's CRM system. This may involve entering and updating lead information, assigning leads to the appropriate sales representative, and tracking the status of leads through the sales pipelineFollow up with potential customers who have expressed interest in the company's products or services. This may involve sending follow-up emails, making follow-up phone calls, and nurturing the relationship with the customerMeet sales targets and quotas which may be set on a weekly, monthly, or quarterly basisCollaborate with the sales team to identify new sales opportunities and strategies to increase revenue. This may involve participating in team meetings, sharing insights and feedback, and collaborating on sales strategiesUse established systems and structures to convert leads to salesHave a willingness to take on other tasks and projects as they ariseSkillsIndustry experience in customer support, telesales, and customer success is an assetExperience with customer interaction, lead generation, and closing dealsYou're self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approachYou're reliable and self-motivated - excited by fast-paced work, and are able to work well under pressureStrong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionalsExcellent written and verbal communication skills - interpersonal and collaborative skillsAbility to multitask and prioritize in a fast-paced environmentProfessionalism - you will personify the welcoming face of our clinics and servicesUnderstanding and exhibiting a high emphasis on patient privacy and confidentialityExceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramountResults driven mindset and ability to work under pressure towards achieving sales targets and quotasAbility to adapt to changes in the industry, the company, or the sales process as well as being open to new ideas and approachesYou're passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvementsBenefitsFree, whole-body scans to each team memberFlexible vacation policyA comprehensive benefits package including health, dental, vision, including Mental Health coverageCompany OverviewPrenuvo offers whole body MRI screening - we provide deep insights for earlier detection. It was founded in 2018, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 51-200 employees. Its website is https://www.prenuvo.com/.



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