Inbound Sales Agent (Remote within Nevada and Arizona)
Working under close supervision, the Sales Agent I supports Wawanesa's growth and profitability by generating new business. This job is responsible for interfacing with potential customers in a call center environment, in order to sell insurance, explain various insurance policies, and help clients choose coverage that most appropriately fits their needs. No cold calling.
Schedule
Training Schedule:
Ā Monday - Friday, 8:30am - 5:00pm Pacific Time
Regular Schedule:
Ā Monday - Friday, 11:15 a.m. to 7:45 p.m. Pacific Time
Ā Saturday 8:00 a.m. to 4:30 p.m. Pacific Time
Ā Split days off: One day off during the week and one day off during the weekend
Ā Schedule based on a 37.5 work week (subject to change based on business needs)
Job Duties
Ā Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries.
Ā Process new business from quote to policy issuance.
Ā Review potential business in order to determine eligibility and approve coverage.
Ā Ensure accuracy and completeness of data.
Ā Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities.
Ā Achieve production sales goals in a fast-paced, high volume environment.
Ā Perform other duties as assigned.
Qualifications
Ā College Degree or equivalent combination of relevant experience and education.
Ā Ability to negotiate to win/win results while focusing on the quality of the transaction.
Ā Good decision making skills in complex and high pressure situations.
Ā Good verbal and interpersonal skills.
Ā Ability to identify an issue, determine resolution and complete action as required.
Ā Strong ability to handle sensitive information and maintain confidentiality.
Ā Good organizational & time management skills.
Ā Sales, marketing, or customer service experience would be considered an asset.
Ā Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license would be considered an asset.
Ā Knowledge of multiple personal lines insurance products, coverages, and insurance guidelines would be considered an asset.
Ā In order to work the Spanish-speaking queue, fluency in Spanish is required.
Ā Prior personal lines insurance sales experience and completion of insurance courses preferred.
Compensation: Depends on experience and varies by location.
Arizona Compensation:
Ā The pay range for this position is $19.05 - $25.78 per hour, depending on experience.
Ā This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Nevada Compensation:
Ā The pay range for this position is $20.01 - $27.07 per hour, depending on experience.
Ā This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Job Type: Full-time
Pay: From $19.01 per hour
Expected hours: 37.5 per week
Benefits:
Ā 401(k)
Ā Dental insurance
Ā Health insurance
Ā Paid time off
Ā Paid training
Ā Vision insurance
Ā Work from home
Shift:
Ā Day shift
Supplemental Pay:
Ā Bonus opportunities
Work Location: Remote
Apply Now
Schedule
Training Schedule:
Ā Monday - Friday, 8:30am - 5:00pm Pacific Time
Regular Schedule:
Ā Monday - Friday, 11:15 a.m. to 7:45 p.m. Pacific Time
Ā Saturday 8:00 a.m. to 4:30 p.m. Pacific Time
Ā Split days off: One day off during the week and one day off during the weekend
Ā Schedule based on a 37.5 work week (subject to change based on business needs)
Job Duties
Ā Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries.
Ā Process new business from quote to policy issuance.
Ā Review potential business in order to determine eligibility and approve coverage.
Ā Ensure accuracy and completeness of data.
Ā Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities.
Ā Achieve production sales goals in a fast-paced, high volume environment.
Ā Perform other duties as assigned.
Qualifications
Ā College Degree or equivalent combination of relevant experience and education.
Ā Ability to negotiate to win/win results while focusing on the quality of the transaction.
Ā Good decision making skills in complex and high pressure situations.
Ā Good verbal and interpersonal skills.
Ā Ability to identify an issue, determine resolution and complete action as required.
Ā Strong ability to handle sensitive information and maintain confidentiality.
Ā Good organizational & time management skills.
Ā Sales, marketing, or customer service experience would be considered an asset.
Ā Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license would be considered an asset.
Ā Knowledge of multiple personal lines insurance products, coverages, and insurance guidelines would be considered an asset.
Ā In order to work the Spanish-speaking queue, fluency in Spanish is required.
Ā Prior personal lines insurance sales experience and completion of insurance courses preferred.
Compensation: Depends on experience and varies by location.
Arizona Compensation:
Ā The pay range for this position is $19.05 - $25.78 per hour, depending on experience.
Ā This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Nevada Compensation:
Ā The pay range for this position is $20.01 - $27.07 per hour, depending on experience.
Ā This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Job Type: Full-time
Pay: From $19.01 per hour
Expected hours: 37.5 per week
Benefits:
Ā 401(k)
Ā Dental insurance
Ā Health insurance
Ā Paid time off
Ā Paid training
Ā Vision insurance
Ā Work from home
Shift:
Ā Day shift
Supplemental Pay:
Ā Bonus opportunities
Work Location: Remote
Apply Now