Inbound Logistics Specialist – Ocean

Job Summary The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Inbound Transportation Team within our Logistics Department. The Logistics Specialist role is responsible for management of the booking and container flow for all inbound shipment volume. This role focuses specifically on tasks such as daily reporting, internal and external stakeholder relationship management, carrier rate and contract ownership, process improvement initiatives, and booking exception management through various communication channels. Remote Work Qualifications • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. • Access to a home router and modem. • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. • The desire and ability to work and communicate with other team members via chat, webcam, etc. • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). We only accept W-2 candidates, H-1B sponsorship is not available. Responsibilities • Manage internal and external stakeholder communication to ensure high service levels. • Maintain and foster relationships with procurement, ocean carriers, booking agents, and freight forwarders to problem solve, provide additional support, and make proactive decisions. • Identify and execute process improvement initiatives to ensure highest team efficiency. • Identify and action opportunities for cost reduction in the network. • Daily booking exception communication and problem solving through email. • Daily reporting to monitor carrier performance, cargo ready date discrepancies, and other buyer / vendor communication challenges. • Act as a subject matter resource to both internal and external stakeholders. • Collaborate with other teams to accomplish department goals. Physical Requirements • Work is performed while sitting/standing and interfacing with a personal computer. • Requires the ability to communicate effectively using speech, vision, and hearing. • Requires the regular use of hands for simple grasping and fine manipulations. • Requires occasional bending, squatting, crawling, climbing, and reaching. • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications Experience • 3-5 years of relevant experience in Ocean Import. • Experience negotiating freight rates or service agreements with ocean carriers is a plus. • Proficient with Microsoft Office (Outlook, Word, Excel, etc.). Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills • Innovators who can share past examples of implementing process improvements that created time or cost savings in various settings. • Able to think like an entrepreneur, challenging the status quo and having a drive for process improvement. • Able to work autonomously to take initiative and ownership of complex problems to find creative solutions. • Able to leverage data to support proposed solutions. • Adept at communicating effectively with diverse audiences. • Able to prioritize and balance multiple responsibilities. • Team players who bring their unique perspective to enhance our inclusive culture. • Able to flourish in a fast-paced, changing environment. Hiring Process Our team is dedicated to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences. If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Specialist position with you! To apply, submit your resume online today. A cover letter including examples of process improvement is highly recommended for consideration. Qualified applicants will be contacted for a phone interview and then may continue to 1 or 2 rounds of in-person (virtual) interviews. Apply tot his job