Implementation Trainer
About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Implementation Trainer is responsible for delivering workflow-driven training that supports client implementations and system adoption within Revenue Cycle Management (RCM) operations. This role ensures effective use of internal tools, processes, and workflows by aligning training to business outcomes and operational performance. The Implementation Trainer partners with implementation, training, and operational teams to support system adoption, optimize workflows, and drive ongoing user effectiveness across client implementations.
Title: Implementation Trainer
Location: Remote – United States
Schedule: Full-time, 1st shift Monday - Friday
Department: Product Implementation
Compensation: $70,000 to $90,000
Key Responsibilities:
Deliver structured, role-based training on Benchmark workflows, systems, and best practices during client implementations
Facilitate virtual instructor-led training sessions, workshops, and knowledge transfer meetings for internal and client stakeholders
Collaborate with training leadership and implementation teams to develop and maintain training curriculum aligned with operational workflows
Support system readiness activities, including validation of training environments prior to implementation
Analyze assessment results and user feedback to improve training effectiveness and materials
Provide targeted follow-up training, coaching, and remediation sessions based on performance data
Maintain and update training documentation, job aids, and process guides
Support learning management system (LMS) administration, including course creation, updates, and training completion tracking
Participate in client project meetings to gather requirements and communicate training progress and timelines
Support post-go-live adoption and workflow optimization efforts
Required Qualifications:
Bachelor’s degree or equivalent relevant experience
Experience in Revenue Cycle Management (RCM), preferably within Business Office operations such as insurance, self-pay, or collections
Proven experience delivering virtual training, including instructor-led sessions and system training
Experience supporting system implementations, process rollouts, or workflow adoption initiatives
Strong communication and facilitation skills with the ability to engage diverse audiences
Ability to analyze performance data and adjust training strategies to improve outcomes
Proficiency with Microsoft Office and business systems, including revenue cycle or practice management platforms
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy in training delivery and content
Preferred Qualifications:
Experience developing training curriculum, job aids, and structured learning programs
Experience working with Learning Management Systems (LMS), including course creation and reporting
Familiarity with Benchmark workflows, tools, or similar RCM systems
Experience in a training, instructional design, or enablement role within healthcare or RCM
Certification or advanced knowledge in RCM specialties such as billing, insurance follow-up, or collections
Experience conducting training needs analysis and performance evaluations
Experience collaborating cross-functionally with implementation, operations, or project teams
Employment eligibility:
Candidates must be legally authorized to work in the United States at the time of hire
The company does not provide employment visa sponsorship for this position
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position
What We Offer:
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities
Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
#LI-Remote
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Implementation Trainer is responsible for delivering workflow-driven training that supports client implementations and system adoption within Revenue Cycle Management (RCM) operations. This role ensures effective use of internal tools, processes, and workflows by aligning training to business outcomes and operational performance. The Implementation Trainer partners with implementation, training, and operational teams to support system adoption, optimize workflows, and drive ongoing user effectiveness across client implementations.
Title: Implementation Trainer
Location: Remote – United States
Schedule: Full-time, 1st shift Monday - Friday
Department: Product Implementation
Compensation: $70,000 to $90,000
Key Responsibilities:
Deliver structured, role-based training on Benchmark workflows, systems, and best practices during client implementations
Facilitate virtual instructor-led training sessions, workshops, and knowledge transfer meetings for internal and client stakeholders
Collaborate with training leadership and implementation teams to develop and maintain training curriculum aligned with operational workflows
Support system readiness activities, including validation of training environments prior to implementation
Analyze assessment results and user feedback to improve training effectiveness and materials
Provide targeted follow-up training, coaching, and remediation sessions based on performance data
Maintain and update training documentation, job aids, and process guides
Support learning management system (LMS) administration, including course creation, updates, and training completion tracking
Participate in client project meetings to gather requirements and communicate training progress and timelines
Support post-go-live adoption and workflow optimization efforts
Required Qualifications:
Bachelor’s degree or equivalent relevant experience
Experience in Revenue Cycle Management (RCM), preferably within Business Office operations such as insurance, self-pay, or collections
Proven experience delivering virtual training, including instructor-led sessions and system training
Experience supporting system implementations, process rollouts, or workflow adoption initiatives
Strong communication and facilitation skills with the ability to engage diverse audiences
Ability to analyze performance data and adjust training strategies to improve outcomes
Proficiency with Microsoft Office and business systems, including revenue cycle or practice management platforms
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy in training delivery and content
Preferred Qualifications:
Experience developing training curriculum, job aids, and structured learning programs
Experience working with Learning Management Systems (LMS), including course creation and reporting
Familiarity with Benchmark workflows, tools, or similar RCM systems
Experience in a training, instructional design, or enablement role within healthcare or RCM
Certification or advanced knowledge in RCM specialties such as billing, insurance follow-up, or collections
Experience conducting training needs analysis and performance evaluations
Experience collaborating cross-functionally with implementation, operations, or project teams
Employment eligibility:
Candidates must be legally authorized to work in the United States at the time of hire
The company does not provide employment visa sponsorship for this position
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position
What We Offer:
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities
Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
#LI-Remote