Implementation Specialist
Trainual is a company focused on helping small businesses implement their software for success. The Implementation Specialist will work closely with SMB customers to guide them through the implementation process, providing training and support to ensure they get value from Trainual quickly.ResponsibilitiesWorking 1:1 with your assigned SMB customersImplementing Trainual for customersCreate value long term for the customerSkillsExperience in customer service or customer success rolesStrong understanding of small business operationsAbility to conduct training sessions via ZoomExcellent organizational and detail-oriented skillsCritical thinking skillsAbility to create value long term for customersExperience with Trainual or similar softwareConsultative approach to customer interactionsAbility to provide best practices for training and knowledge rolloutBenefitsStock optionsBenefitsBrag-worthy culture perksCompany OverviewTrainual is a software platform that helps businesses build playbooks to train and grow their team. It was founded in 2018, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 51-200 employees. Its website is https://www.trainual.com.