Implementation Program Lead, Group Benefits
About the position Responsibilities • Own program level transformation roadmap and synchronize delivery across multiple value chains/work streams. • Develop program level test strategy and facilitate business engagement and oversight for User Acceptance Testing. • Support and manage cross ART business dependencies. • Partner with Org Readiness Lead on implementation planning and organizational readiness. • Provide business SME support for solution design and impact assessments. • Act as liaison to Group Benefits Portfolio Management Team. • Proactively identify best practices and support business teams through capability development and maturity. • Drive portfolio executive briefing materials, including weekly, monthly, and quarterly business reviews, and portfolio review meetings. • Establish and maintain long-standing, trusted relationships with stakeholders and business partners. • Balance business needs with technical constraints and offer creative solutions to negotiate tradeoffs as needed. • Lead business and IT executives in business case scope alignment and definition sessions, identify critical success factors, and drive mitigation of significant issues and risks. • Implement and coach others in industry-leading practices in charter development, communications planning, stakeholder engagement, and portfolio metrics tracking and management. • Effectively remove blockers and mitigate risks maximizing team productivity and ensuring delivery. • Communicate people, process, and technology innovations across business, technology, and various leadership teams. Requirements • Bachelor's degree or equivalent work experience with a minimum of 5-10 years of Group Insurance experience. • 5+ years of business operations experience in Group Benefits from initial sale through ongoing administration, employee enrollment, claims processing, and plan renewals. • Ability to work in a highly ambiguous and fast-paced environment. • Self-starter, highly motivated, strategic thinker who can lead independent stakeholder conversations and provide thought leadership. • Strong, proven communications, collaboration, and consensus building skills, along with active listening skills. • Experience synthesizing conceptual strategies into defendable investment proposals and leading complex programs. • Comfortable with data analysis and presenting data. • Highly organized and energetic with an entrepreneurial mindset. Nice-to-haves • Experience in managing cross-functional teams. • Familiarity with Agile methodologies. • Proven track record of driving business results across technology disciplines. Benefits • Choice of medical plans with prescription drugs, including coverage for fertility and transgender inclusive benefits. • Dental and vision plans. • Flexible spending, health reimbursement, and health savings accounts. • Company-paid life and disability insurance plus voluntary supplemental coverage. • 401(k) retirement plan with a company match and annual profit-sharing contribution. • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement. • Paid parental leave and paid family and medical leave policies. • Emotional well-being, mental health, and work/life resources powered by Spring Health. • Tuition reimbursement and student loan assistance. Apply tot his job