Implementation Manager: Products/Support Retirement

Fully remote position performing the work necessary to implement Cafeteria products and assisting in the onboarding of Cafeteria and COBRA plans to NBS. Regularly working 20-30 hours per week between the hours of 8 AM to 5 PM, Monday through Friday. Great opportunity for growth with an employee-focused organization. This position is part time, hourly and nonexempt.

Duties
• Coordinate implementation of Cafeteria products, coordinating and communicating directly with Business Development, the Client, and/or Broker during the implementation process
• Audit documents for completeness, plan design, compliance and operational capability.
• Maintain regular communication with your case load of onboarding Clients
• Leverage NBS systems to track progress of implementation
• Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan
• Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
• Provide support of internal functions to the Cafeteria and COBRA Implementation Managers
• Perform other duties as assigned by team supervisor and department Vice President

Qualifications
• Attention to detail and accuracy of work is critical in this role
• Strong interpersonal and customer service skills are necessary to be successful in this role
• Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills
• Have strong Microsoft Office skills and the ability to learn many new systems
• This is a remote position. You must have the technical aptitude needed to self-support in a remote work environment
• Follow established processes
• Be motivated to contribute and have a positive, team-first attitude

Apply Now

Apply Now