Implementation Consultant, EDI / ERP - Acumatica
About the position SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Due to our continued growth & expansion, SPS Commerce is looking for an Implementation Consultant who is Obsessed with Customers and has a Get After It attitude to join our Supplier Mid-Market team, dedicated to an Acumatica implementation portfolio. Our implementation experts are responsible for deploying SPS's solutions and ensuring that all parties' systems and data are ready to begin communicating. Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients' business model, the partner resources and limitations, and the value added by the SPS components. Responsibilities • Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. • Execute installation, upgrades, testing, and system configuration as part of completing implementation project. • Create customer-specific business rules to meet customer and trading partner system and/or business requirements. • Define and execute test plans to successfully integrate trading partners. • Verify that maps and business rules function correctly prior to production install. • Configure production installation and confirm connectivity with successful data flow. • Monitor data flow and analyze, resolve or direct any required technical bug fixes. • Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved. • Keep customer and other stakeholders informed of project progress. • Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates. • Mentor team and provide informal leadership. Requirements • Bachelor's Degree + 2 years of related experience OR 5 years of relevant experience with no degree. • Strong analytical, problem solving and troubleshooting skills. • Excellent organizational skills and ability to manage multiple projects concurrently. • Ability to apply, test, and re-configure data rules in order to produce desired results. • Minimum of 5 years of related experience with a bachelor's degree, or 3 years with a master's degree, including 3+ years in account management, relationship management, or product management. • Prior experience with third parties, consultants, VARs, and application providers is desired. • Strong relationship-building skills, especially over the phone, with excellent oral and written communication and interpersonal skills. • Demonstrated organizational and prioritization skills, ability to multi-task, and proficiency with MS Office (Word, Excel, Outlook) and Internet browsers. Nice-to-haves • Experience with Acumatica related to B2B integration strongly preferred. • 2-5 years software consulting or software implementation experience (highly preferred). • Familiarity with XML preferred. • Experience with text editing and data mapping tools preferred. • General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred. Benefits • Health insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance • Paid time-off • 401(k) • Health and flexible spending accounts • Stock purchase plan Apply tot his job