Implementation and Training Consultant

Job Description: • Define and document customer requirements: Overall business process and workflow, Reporting needs, Data structure and definition • Identify opportunities to improve business processes • Configure and implement software: Setup of software modules, Internal modeling of customer processes • Provide customer training • Consulting on data conversion • Consulting on go-live cutover • Assistance with resolving customer issues related to software implementation • Assistance delivering technical solutions to customer issues when applicable • Accurate entry of time for billable and non-billable on a daily basis • Participation/Compliance in Trimble People Experience activities • Engagement surveys: Provide daily recaps of customer engagement activity to Trimble project managers and customer stakeholders • Responsiveness to customer and internal inquiries in a timely manner • Review respond to email/requests on daily basis • Communicate realistic response/delivery dates to customer and internal stakeholders • Communicate changes to delivery dates in a timely manner Requirements: • At least 3-5 years of experience implementing and/or supporting software with external clients • BA/BS or equivalent work experience • Knowledge of Microsoft Office and Google for Work applications • Ability to work independently • Strong ability to translate business issues into systems and operational solutions • Time management skills to handle multiple task assignments and prioritize work appropriately • Strong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectives • Ability to learn quickly, and to remain current with rapidly developing software in an ever-changing industry • Strong follow-through, with a willingness to own and manage projects from end to end • Excellent verbal and written communication skills demonstrating the ability to work with internal and external customers. Benefits: • Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. • Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.