Immediate Hiring: Virtual Customer Service Associate
workwarp is actively recruiting for the role of Virtual Customer Service Associate! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best. Â Â Description:
 Fully remote position
 Help people by taking calls and understanding customers needs
 Create positive experiences for members as part of the Customer Experience team
Requirements:
 1+ yr Call Center experience
 Answer incoming phone calls throughout scheduled shift
 Assisting customers with healthcare claims and enrollment
 A warm and friendly approach developing a good rapport with a caller
 Must be able to de-escalate and manage difficult calls
 Must strive to be professional, level-headed, to provide consistent, high-quality customer support
 Calls require excellent listening skills, research and attention to detail
 Up to 12 applications on one call
 Strong navigation skills, quickly transition from one task to another
 Proficient with dual monitors
 Excellent communication skills
 Minimum 25 WPM typing
 Keyboard shortcut knowledge
 High school diploma, GED
 Must reside in the US
 Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
 Flexible scheduling
 Work-from-home opportunities
 Paid training
 Paid orientation and mandatory events
 Direct deposit payments Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
 Fully remote position
 Help people by taking calls and understanding customers needs
 Create positive experiences for members as part of the Customer Experience team
Requirements:
 1+ yr Call Center experience
 Answer incoming phone calls throughout scheduled shift
 Assisting customers with healthcare claims and enrollment
 A warm and friendly approach developing a good rapport with a caller
 Must be able to de-escalate and manage difficult calls
 Must strive to be professional, level-headed, to provide consistent, high-quality customer support
 Calls require excellent listening skills, research and attention to detail
 Up to 12 applications on one call
 Strong navigation skills, quickly transition from one task to another
 Proficient with dual monitors
 Excellent communication skills
 Minimum 25 WPM typing
 Keyboard shortcut knowledge
 High school diploma, GED
 Must reside in the US
 Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
 Flexible scheduling
 Work-from-home opportunities
 Paid training
 Paid orientation and mandatory events
 Direct deposit payments Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now